"Overall was good, staff was nice too"

"Nice staff"

"We loved our stay at Hanoi Lotus Boutique Hotel. When we arrived we were greeted very warmly and even got an upgrade to a bigger and nicer room at no extra charge. The staff honestly made out stay. They were so lovely. We also finally got a good night sleep the beds were comfortable and the amenities worked just fine. The breakfast was great. The buffet is small but they restock consistently and also you get an extra menu to choose from a cooked breakfast which they make by order. The food was...

"Clean room, extremely friendly and attentive staff who made the stay that more bit special. "

"First of all the hotel itself was amazingly beutiful for once, the art, the room all of that but that is not the best part, the people the staff working there was a abseloute joy, I was received by a man that gave me exelente service, and the woman working in t he recepsion were incredibly helpful and nice wow wow wow, I must give them a 10/6! They were above and beyond at all time, no words, Im speachless, the morning breakfast bufee people also, the hotel itself is wonderful but you could take...

"Oki"

"From the second we checked in I knew our stay was going to be amazing. The service is absolutely unparalleled. Anytime I had any questions I would message the concierge via WhatsApp and they replied immediately. We arrange for many services during our stay and they assisted with all of them. I couldn’t be happier. "

"Perfect hotel to start our trip in Vietnam. The location is great for exploring. The facilities are clean and they have all of the amenities you could want, I recommend the spa! Special thanks to Mia, Charlotte and Slater for their attentiveness during our stay!"