Find hotels near Queen's Staircase, Nassau from SAR 478

"The property was pretty good. It was in better shape than what I read on some of the comments with reviews. Food was decent. It could be a little bit higher quality. The desserts were great. The buffet was pretty good. The breakfast buffet was pretty basic in the same every day. It would be nice for it to mix it up a little bit like they do lunch and dinner. The staff was awesome. There’s just one front desk person named Tula and she was awesome and helped me every day I was there. I wish they would had a better or an actual gift shop within inside the property for basic amenities, etc. The entertainment was awesome. The vibe was great. The room itself was very nice loved the shower finally found a place that had a great shower."

"We left a terrible experience at the Baha Mar to come to the British Colonial and it saved our vacation! It was the relaxing getaway that we needed. The hotel and beach were beautiful, we loved the lounging area before the pool where we quietly rested while our son napped. Exactly what we needed which is what we didn’t get at the Baha Mar, sun and serenity. The staff is INCREDIBLE and definitely contributed to a memorable experience, with the exception of an odd few. We dined at the buffet every morning and every single staff member there was a pleasure, especially Cindy. We also dined at the lunch/dinner restaurant a couple of times where we also had a great experience. The gentlemen on the beach crew were exceptional, especially Ken! Although I would say the beach bar/restaurant does not meet the excellence of the rest of the hotel. The service was definitely not as friendly, it was slow and seemed kind of careless. We avoided it after a couple of satisfactory experiences. The hotel is in a good location so we were able to grab food at other spots. I would also note that the rooms are small. We would have preferred queen beds over the double beds which is the usual standard, and our shower was tiny! But overall it was a good experience."

"The property is older and the cove rooms are worn and need to be refreshed as do the bathrooms. Big complaint about pool water temperature being too cold -- we did not swim at all in the pool, and it is the main reason for being there. Pool temps should be much warmer and advertised as other resorts do. We will not come back as other resorts have much warmer pool temps. Not enough beach chairs with sun covers at the cove beach or the pool. -- these 2 activities are the main reason people choose to come here -- so really needs to be addressed -- a truly lovely resort - if they can attend to these items"

"Reality did not meet expectations for the price. Most of the waterslides were shut down. Food menus limited. Very dirty overall. And the prices were astronomical!!!! "

"On the plus side the facility was well maintained including hotel, grounds, beach, and pool areas. Buffets at Verandah offered a multitude of choices catering to everyone's taste. Specialty meals at two of the restaurants were a very nice touch. Staff was friendly and helpful. On the negative side I wasn't pleased with the Internet options. Standard had to be renewed on a daily basis while paying extra, in this day & age, for high-speed internet at a hotel makes no sense. I found our mattress to be lumpy while my wife had no problem. We both disliked the pillows. It was like sleeping on a bag of sand. "

"Rooms outdated rundown needs major renovation "

"Incredible ! Thanks so much to the staff and family that own and work there! The best !"

"Overall very nice. However phone on our room was not functioning. It was not taken care of either."

"Great location and beaches. The Reef and Cove are great for adults"