"Make the staff take a course in how to speak pleasantly to customers. In more than one interaction withy front desk they were not pleasant. It was like they were being inconvenienced by me. "

"My stay at the Hilton Time Square Hotel was excellent, but our rooms lack a microwave. The Staff conducted theirselves in a professional manner and provided assistance when requested. "

"Room I stayed in (529) had a noisy ventilation system, making it difficult to sleep. Bathroom door would not stay open on its own. "

"Clean room, friendly staff, short walk to the bus stop to NYC (Port Authority Bus Terminal)"