"this would be a greathotel except when we were there the elevators were disfunctional. We were on the 11th floor. one elevator was just closed. The second elevator worked, but the call button didnt, so you had to get lucky that it would stop for you. There were two service levators thatworked,mostlybut took forever to get to the floor and half the time were completelypacked when it did. Several times, we just hoofed it down the stairs, but our day plans definitely tried to limit anything...

"A good location, everything clean and well maintained. Enjoyed the breakfast and other amenities on offer. Would definitely recommend and return."

"El servicio fue increible, la ubicacion y el hotel estuvieron a la altura. GraciaS!!"

"Both elevators did not work. Needed to climb 12 floors on foot. While checking out staff asked "how was your stay". I mentioned the elevators not working made for a poor experience. The response was "I'm sorry to hear that". Not sure what the point of asking is if there's no intention to rectify the situation."

"The staff is super friendly! I only stayed for one night and it was perfect for me and my boyfriend. it is a small room, however, it was very clean and cute and fit the two of us just fine! gets the job done! And sharing a bathroom wasn’t bad at all. For every 3-4 rooms, there was one bathroom. Overall a great experience. There’s a mini fridge to which I forgot about."

"Love The Wallace will book here for all future visits"

"All good"

"Hotel Newton was closed for renovation and despite calls and requests to Expedia they continue to send messages that I would and did stay there."