"Another amazing stay at another Meliá resort. No matter where I go, it’s always an exceptional experience. Meliá Hanoi offered an incredible massage and spa service, and the breakfast buffet had endless fresh options. The lounge provided the perfect ambiance with a flawless mix of drinks. And the staff… “incredible” doesn’t even begin to describe them. Every team member at Meliá Hanoi was kind, hospitable, attentive, and genuinely eager to help. Whenever I return to Hanoi, this will be my first...

"Very nice and clean hotel centrally located in SaPa. Wonderful staff from house keeping to kitchen staff to reception. Special thanks to the excellent reception team of Kevin, Joyce, and Leo. Kevin was especially helpful- always going above and beyond to make sure we had everything we need. We will definitely stay here again. "

"Mr Nam is an excellent customer service staff. The laundry services is quick and well priced. All the staff, housekeeping and dining were all respectful and courteous! We will definitely come back! Thank ypu:)"

"Bb"