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Top Northern Vietnam Hotel Reviews
L’HÔTEL du LAC Hanoi
10/10 Excellent
"First-Class Hotel with Exceptional Staff What a cracking hotel! L’Hôtel du Lac Hanoi was a fantastic place to stay and provided a wonderfully calm and comfortable base in the middle of the vibrant, busy and sometimes hectic city of Hanoi. From the moment we arrived, the staff were incredibly welcoming and attentive. We were greeted with a welcome drink and provided with a wealth of helpful information about Hanoi and the surrounding area. Nothing ever seemed like too much trouble. The breakfast was absolutely first class, with an excellent selection and great service. What impressed us most, however, was how the hotel reacted when we had an unexpected problem on the day we left. Our onward pickup had been arranged by our next hotel, but there was an issue with the transfer and three of our suitcases were left behind. Rather than this becoming a major problem, the team at L’Hôtel du Lac immediately stepped in to help. A special thank you to the hotel manager, Louis, who personally took care of our three suitcases and kept them safely at the hotel until our next hotel could arrange to collect them later that evening. The way Louis and the team responded to our predicament was incredibly positive, reassuring and professional. Hanoi is an amazing, vibrant and hectic city, so returning to such a quiet, comfortable and exceptionally well-run hotel was a real pleasure. First-class hotel, first-class breakfast and, most importantly, first-class people."
Meritel Hanoi
10/10 Excellent
"Excellent hotel in the heart of old quarter. Very attentive staff. Rooms were very clean. Enjoyed our stay"
The Hanoi Signature Hotel
10/10 Excellent
"Amazing location, clean, impeccably helpful and friendly service, definitely appreciated the fridge and freezer, hot water pot, included breakfasts were amazing (especially liked the fresh fruit, pho, variety), includes shampoo and body wash, toothbrush"
Peridot Grand Luxury Boutique Hotel
10/10 Excellent
"Amazing experience from the time we arrived to the time we left. Jess was a fantastic host greeting us personally upon arrival, booking our spa experience, providing recommendations/ insider information on things to do and place to visit, we really enjoyed our stay at the centrally located gorgeous property. The buffet was excellent and highly recommend the jet lag Spa package on arrival if you’re arriving here after a long flight."
Peridot Gallery Classic Hotel
10/10 Excellent
"Was extremely clean and everyone was extremely helpful! Great location and views, both from the balcony room and dinning area/rooftop. Would love to go back!"
GRAND HOTEL du LAC Hanoi
10/10 Excellent
"A wonderful stay. The staff are all warm and welcoming, and everything is very clean. The rooftop bar offers an incredible view of the nearby cathedral lit up beautifully at night. The breakfast buffet includes local and Western options. And the location within the Old Quarter is perfect."
Hanoi Royal Premium Hotel
10/10 Excellent
"Staff were friendly and food was good."
Pan Pacific Hanoi
8/10 Good
"Staff was amazing specially in their club lounge"
The Oriental Jade Hotel
10/10 Excellent
"The Oriental Jade was our home for five nights in the most exciting part of Hanoi. It was lovely to walk back in after a day out exploring the bustle of the Old Quarter and be greeted by a front desk staff that genuinely was happy to see us and also interested if we had had a good time in their lovely city. We travel often, and when we can, stay in 5 star hotels. As we drove away to the airport (in a car provided gratis by the hotel), we both remarked that we may just have experienced the finest service we’ve ever received. Two weeks later, and neither of us has come up with a single flaw. Kudos to management and each and every one of the staff we interacted with. Really exceptional. Thank you again."