Find all hotels by Independent in Mundelein, IL

"It was "

"I have never stayed at a worse hotel. The first room we were given had a horrible smelling bathroom and room smelled like smoke. Asked for a new room and was given a room that had dirty sheets that looked like “fresh stains”. When I asked for clean sheets the front desk had me go to The laundry room and get clean bedding to make the bed myself! Afterwards the tv didn’t turn on, staff was rude and talked to me like I was an idiot. She came to the room and took her quite awhile to get it to work- asked for an extra blanket because the one given was t along size blanket and she asked me to come get it again. When I said no, I’ve had to go 3 times she said she would bring me one in half an hour- never received the blanket. Worst service, dirty room- only reason I stayed is because I had a really early flight. Will NEVER stay again."

"N/A"

"I decided to stay at this hotel based solely on the pictures and location provided online. The hotel was spotless, and the staff was incredibly polite and friendly. For dinner, I opted for the hotel’s restaurant, “The Ashburn.” The food was decent, but be prepared to pay a premium since it’s a more upscale establishment. Overall, I was thoroughly pleased with my short stay."

"Super great customer service great atmosphere"

"This was a great time for our daughter’s brithday"

"Close to the airport, fair value but booked here in part to use the pool and it was so cold No one wanted to go in. And we don't mind a little cold usually but either the heater is broken or they just don't make any attempt. Probably won't stay again."

"The room was freezing and I couldn't get the thermostat to work. A miserable night"

"There's a fee to park vehicle--not ideal. Staff friendly. Difficult to find. Property maintained but could use a little TLC."