Horrible experience. Only member of staff that is tolerable is Jesus, who is actually amazing. Otherwise, a complete mess. I extended my stay for an extra day, told the front desk, paid, got my key and parking permit for the new day. Left the hotel, came back, and all my things had been removed and all the food (almost $50 worth) had been removed. I go to ask at the desk, what the hell happened, and get a “I don’t know I just got here.” Then someone from housekeeping brings me, without a word of apology or explanation, a GARBAGE BAG with my belongings thrown in it. I’m furious obviously, go up to the room, call down to the manager and tell him how upset I am, to which he tells me that I didn’t let them know I was keeping them room that morning, to which I ask him how did I get my key and parking pass renewed? And he says he doesn’t know and he’s sorry, and that’s it. No attempt to make things right or compensate me for my belongings that were THROWN AWAY. I’ve stayed here many times before, never once have I left something in the room after I was supposed to have left. Don’t didn’t occur to ANYONE TO CHECK BEFORE THEY THREW MY BELONGINGS AWAY?????? Not only that, but after I hung up with the useless manager, literally 2 minutes later, another guest came to the door with a KEY FOR MY ROOM. After all of this, they were STUPID AND CARELESS RNOUGH TO GIVE ANOTHER PERSON A KEY TO MY PAID FOR ROOM. Unbelievable, I’ve never been so disgusted.