"The room was spotless, the staff were very pleasant and the Dyson hair dryer and ghds were an absolute bonus. Definitely will be returning "

"We loved everything about the Gainsborough, the staff were very helpful, the Spa was brilliant, the room was clean and today, also the maid was very polite and helpful. We were also upgraded to the Gainsborough suite as we mentioned it was our 25th anniversary so this was a plenty surprise, the hotel went above and beyond as they laid on a complementary fridge of drinks, a bottle of wine and a big box of Bath cheeses. Truly wonderful stay - thank you we come again."

"Attentive and friendly staff Rooms spotless Comfortable bed Lovely bar Good breakfast "

"Spacious and well appointed and decorated room. Friendly staff."

"My room was a caravan on the roof lol! I did book it so it was expected. Everything was great. "

"Excellent stay"

"Enjoyed our stay, very handy for the cave Christmas event we attended. "

"We got a fab upgraded room, staff were outstanding especially in restaurant. Food excellent. Location excellent. Hotel very well cared for."