"Great location in the heart of the Old Quarter, within walking distance of the main tourist spots. The buffet breakfast was nice, and the room was clean and comfortable. The staff were extremely helpful and friendly. Jimmi, the manager, was especially professional and friendly, he arranged every single aspect of my 4-day itinerary and trips in northern Vietnam (Halong Bay and Sapa), not just in Hanoi. He organized pick-ups and drop-offs, transportation, overnight bus bookings, tour guides, and...

"Bellissimo hotel in una posizione fantastica, dove il personale era così gentile e disponibile che ci siamo sentiti davvero a casa. Le camere erano eccellenti e lo skybar un ottimo posto per trascorrere la nostra ultima serata a Hanoi."

"The hotel was in a perfect location. All the staff were polite and attentive and could not do enough to ensure our stay was amazing. The hotel was clean and of high standard. We will definitely be back"

"We absolutely loved out stay at the Splendid Premium. The staff was exceptionally caring, friendly helpful - everybody at the Splendid went above and beyond. I cannot stress that enough, they made us feel very welcome. Really everybody - across front desk, bell desk, breakfast, rooftop bar, spa, and so on. The location is excellent - it's right in the Old Quarter (which we later learned is the most expensive real estate in all of Vietnam - yet the hotel price was reasonable); lots of...

"Ja"

"Quartier vivant, très agréable "

"スタッフがみなさんとても親切でした。こちらは言葉が達者でないにも関わらず、とても丁寧に寄り添ってくださいました。何かお手伝いしましょうか？と積極的に関わってくださいました。 また部屋もとても清潔でした。 あと、これはみなさんの口コミ通り朝食はほんとに種類も多くて美味しく毎朝楽しみでした。"

"Wow"