"The property was beautiful with an abundance of pools, restaurants, and entertainment. The staff were incredible and very accommodating! Everyone was very helpful and kind to us and our 9 month old baby. There was a small drainage issue in our shower that caused some flooding. The hotel was very prompt in sending someone to address the issue and to change our room. The hotel expedia support staff went above and beyond the next day by offering spa services, which helped us relax further. Really...

"Staff was so accommodating and extremely welcoming. The resort was spotless. The pools were beautiful. The beach was raked every morning. The food was AMAZING, beyond even all-inclusive standards. Only money spent was on room service (only $15 surcharge), everything else was truly included. Ronaldo and Rojeaux at the sports bar were awesome bartenders. Will definitely be back to this resort! "

"Clean room, amazing staff, not one mosquito bite. Definitely staying here again. No complaints."

"Clean room, nice view of the city, comfortable bed. Front desk staff was very helpful and kind during check in and check out. Breakfast and dinner were delicious! I loved sitting on the veranda (porch). However, I was taken aback by the attitude of one of the workers who felt a guest I invited to dinner (whom I paid for) should not be at the resort, likely because my guest was a Rasta. Some guests do have meetings with local people and the local people should be treated with the same respect and...

"For what"

"Very courteous and helpful and I love the TV system"

"Our overall experience was incredible. The staff was exceptionally professional and friendly throughout. I never had any negative interactions with anyone. They were always able to accommodate my requests, no matter how big they were. The constant use of “my pleasure” by everyone was truly remarkable. This vacation was undoubtedly one of the best I’ve ever had. "

"Hotel is beautiful. Great location and great staff"