"Friendly staff, simple check in, modern rooms and design"

"This is a wonderful hotel with great service, really comfortable rooms - and the fact that you can access the thermal baths is the icing on the cake! Just a few minutes from the station and the main shopping and tourist areas, the hotel is really well situated yet feels like an oasis of calm. The one minor downside was that the restaurant wasn't open on a Monday, but there were plenty of dinner options nearby. It is one of our favourite places to stay in Bath and we would highly recommend it."

"Room was really nice - we only booked a cosy room and I was not expected it to be as big. The bed was like sleeping on a cloud! Really nice hotel, excellent service - a free drink at the bar for all residents was a lovely touch. The hotel even smelled amazing!! Highly recommend "

"Staff are fantastic very friendly cleaning staff are very helpfull. "

"All of the staff were so friendly! They really did go above and beyond!"

"Clean room. Good wifi"

"Very helpful staff"

"Can't beat location Very noisy at night - loud music outside rooms until 6am. Room hot so needed to keep window open but noise a problem Room small but otherwise good service "