"Room was heavily smok smelly. Bedsheets dirty, the solution manager offered was to cancel if unhappy. "

"Not a very clean room, stained sheets, just a dirty and dingy place"

"Terrible stay. From the moment I entered my room, I found an ozone generator running, which made me cough and caused lung irritation throughout the day. These machines are too risky to have on when guests arrive and should never be used in occupied rooms, as they can be dangerous to people and animals. They switched my room, but the issues continued. On the second night, the fire alarm went off at 4:00 AM for about 10 minutes, then again from 5:00 AM to 5:38 AM. I didn’t get any sleep that...