"The property is currently undergoing a massive renovation. I got upgraded & the renovated rooms are clean, cozy & beautiful. Amenities were nice & luxurious. But there was only ONE tiny lift, so a lot of waiting around & no microwave for guest use. I did not try the breakfast. The location is amazing: very convenient, safe & walkable, close to the tube, buses, trains, lots of eating options nearby. Huge shout out to Marius at the the front desk, who was beyond professional and helpful. Highly...

"The Location is really great"

"Rooms very small as usual in London center; great location in Bayswater; 3 minutes walking to 2 underground stations."

"Room was clean with a view of the square gardens, staff were friendly and helpful. Room had A/C and window that opened."

"The room was nice and we loved the little kitchenette area. The location was very good for what we wanted to see and do. Unfortunately, our room key was not working every time we left and the room was not very cool."

"We had a lovely stay here and they upgraded us to a garden view which was awesome (could even see the london eye & the shard in the distance!) The room was clean and spacious. Staff were friendly and accommodating. Good location, not far from a tube station and bus stop. Having the convenience store under the hotel was awesome for snacks, water, coffee, etc. Would definitely stay again and recommend to others! 😊"

"Loved the location. Staff helpful. Food good. Beautiful property. Only thing wasn't impressed with was size of room. Smallest room we have ever been in. We are small people so it worked but wouldn't for larger persons. They may of had larger rooms."

"Reasonably priced option and decent room"