"Hotel is under construction. Lot of banging in the morning. Also killed a roach in the bathroom may just be a NYC thing cause the room was pretty clean. Exchange some words with a employee, spoke with management who said he would address the issue"

"Our stay was incredibly disappointing. The shower did not work and the staff was not helpful. Will not return. "

"Everything was clean staff was friendly and the facility was perfectly located in time square. Walking distance from everything. "

"We did not have a breakfast here- but the menu looked great!"

"Hotel receptionists allocated me a room that was already occupied by someone else. Embarrassing and wasting time to solve the problem. Two successive receptionists blamed the occupant rather than taking responsibility for knowing the status of their rooms. The bath had some sort of silver discs floating out of the plug hole. Didn’t feel like an experience worth the price, or a standard of service becoming of the price. "

"Great location in the Midtown heart. Perfect size for holiday visit. Excellent $ "

"In general, the property was satisfactory. A major reason I would not book a room there again is that the noise level on the street was outrageous. Garbage trucks operated at midnight. Construction teams unloaded heavy metal materials all day and early morning. Although the room was clean, the drawers had lint and crumbs. No coffee maker? No VIP "beverage for two" as noted on Expedia's web site? We asked/reminded the front office staff about our VIP beverage, and she said she did not have any....

"Great hotel in a perfect spot for theater goers. Our room was fairly quiet, despite the proximity to Times Square. By NYC standards the room was ginormous. It was spacious enough to spread out a bit and relax. The bathroom was also quite large and there were multiple mirrors in the room and bathroom for more than one person to get ready. The multiple plugs in each nightstand was convenient. The front desk staff was amazing."