"On a 5 star scale this apartment was a 10. Pinnacle of luxury with a true lake-front onsen and sauna, incredible views. They had thought of everything that we might need, including drinks and snacks. What an amazing property. Would love to stay here again and 100% highly recommend!"

"Beautiful landscaping and backyard, big rooms. Very pleasant."

"This Ryokan is basically perfect in every way. "

"Stunning hotel with amazing views across the lake, floor-to-ceiling windows in our room which was fantastically 1970s design in very high quality. The onsen overlooking the lake was also glorious. The breakfast. Buffet was fantastic and the staff were brilliant. Hakone’s sightseeing boat goes from next door and is a must."

"전반적으로 준수합니다."

"Very nice and clean hotel! The staff was excellent and very kind. Will book with them in the future again if I go back to Hakone. Thanks for the great service!"

"房間整潔面積比較細少缺乏舒適感，只能說是夠住的。其他設施空間亦細。膳食西式但份量比較少，自備小小乾糧比較好！用餐出菜時間跟西式所以很慢！服務人員態度是好的！酒店車亦準時和有禮貌！"

"We loved our stay! The room was quiet and comfortable. We loved the public baths and breakfast (we didn't have dinner with our room). The staff was very welcoming. There's also a shuttle from the hotel down to the bus stop in Motohakone or it's an easy 15 min walk. "

"とても綺麗で快適に過ごすことができました。 また機会がありましたら利用させていただきたいです。"

"gloednieuw , goede bedden, mooie inrichting"

"The property is a little run down but clean. The staff was rude when we were trying to check in. My husband and kids were behind me checking in and were told they couldn’t be there and shooed them away and then when my family moved down the hallway to wait me for me they came and asked them to move again. But no recommendation of where we would wait."

"Beautiful gardens and traditional Japanese rooms. Onsens are wonderful. Staff were very friendly and helpful. Only problem is that the hotel is quite isolated, so you must rely on the hotel shuttle to drive up/down from the local bus route. Other than the hotel restaurant, there are no other restaurants/convenience stores anywhere close (15-25 minute bus ride away). Not many taxis in the area either."

"Nonostante la posizione defilata dal centro, un posto davvero incantevole. Struttura bellissima"