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"My main complaint is one staff woman there in particular. I didn't get her name but she's an older African American woman with terrible manorism, was very rude and disrespectful, got tempered and unprofessional. I've never experienced first hand such rudeness in your face before. I think she's ready for retirement because she seems angry and bothered."

"The rooms are out dated and seemed dusty, other than that spotless and had everything you would need. Amenities were great. We stayed in the off season and I wouldn’t recommend for that time of year (March), I can imagine it would be much more fun and lively in the summer."

"Yes"

"We were not expecting this hotel to be as nice as it was! I highly recommend you stay here. It looked very new and clean, the room was very spacious and had everything we needed. It smelled good, they had fresh fruit water, and when we checked in very late, the lady at the front desk automatically gave us late check out the next day without us even asking. "

"Overall very disappointing experience. I stayed in 4021 building 2. The chair cushions were disgusting, the fireplace looked like it had never been wiped down and had stains. The pullout bed had a stain on the sheet, and the blanket that you use for the pullout sofa had hair on it. The microwave was broken and we had to request a new one. We were falsely accused of being the reason of a noise complaint and when it was determined that it wasn't our room, no apology was given. We were also given 5 towels and 4 wash cloths for a party of 6. "

"The staff was great and accommodating while in town for a Hampton University event. The service will be the reason for my return. Breakfast is steady, waffles are good, sausage may need to consider another supplier, not very flavorful, and lastly, bed was great, but it's time to upgrade the pillows, room was clean as always, again it is the service that keeps me coming back "

"I'm going to start with the one (and only!) suggestion I have for the property for improvement. Everything about our unit was great, except for the walk-in shower in the master bathroom. The shower head was of the older style water-saver type - very little water pressure and a low volume of water. In that big shower booth, that shower head did not produce enough water to make it a comfortable experience. The parts of you that are in the weak hot water stream can stay warm, while the rest of you is freezing because you're standing in the cool air. Also, someone with thick or long hair will have a hard time washing their hair in that shower. There are modern water-saver shower heads that do way better than this one did. Otherwise, the unit was wonderful and we had an enjoyable stay. Kitchen was modern and stocked with all the basics. Advice: If you're a coffee drinker, there is a full-size drip coffeemaker in the unit, but the provided coffee and supplies are basic hotel stuff. Recommend bringing your own coffee if you savor your cuppa. Tea drinkers will want to bring their own tea and a kettle. There is a grocery store about three miles down the road that should have anything you need. Building is in a quiet area - trains do rumble through occasionally, but they're quick. You can also faintly hear Busch Gardens. It's about a 10 minute drive to Busch, and 10-15 minute drive to the Colonial Williamsburg Visitor Center. 5 stars, highly recommend! Thank you Parkside! "

"The property was nice, but the doors to the rooms don’t block out any noise. I could hear normal tone conversations in the hallway from my bed. This made sleeping quite difficult especially when a sports team rolled in at 10pm screaming and running through the hallways. "

"Very nice older hotel , beds were extremely small but we had double . Breakfast was superb and staff was great . "