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"The room is old and dirty. The bed moves too much. The location was great."

"After prepaying around 3k for only two nights and two rooms and after a long day of traveling from the East Coast, my family was greeted by a sour-faced woman named Sandra who abruptly just said, "You want to check in?" with no smile and a blank stare. She continued to respond with a harsh rudeness to any questions we had. At one point she was argumentative. We had no congenial welcome whatsoever! The door knob to both of our rooms was loose, making it such an ordeal both to get in and out. In...

"We stayed in the Sandpiper Lodge behind Lake Yellowstone hotel, which is an older hotel. Rooms were large and clean, the bed comfortable. We enjoyed access to the hotel, including the lounge with evening music. The staff was very helpful and tried their best. Unfortunately, they were seriously understaffed, which resulted in errors in cleaning; moreover, the restaurant was struggling with supply issues (they ran out of so many items at dinner and breakfast over our 4 day stay...) and seemed...

"Safe, clean, beautiful, friendly and helpful staff"

"Great location. Clean, nice rooms. Helpful front desk staff."

"Nice country working ranch setting. Door had issues and would not fully close.Staff was friendly. Bathroom/showers were in need of updating and were underwhelming to service the number of guests present. Some restroom facilities were out of order for the entire four day duration which didn't contribute to the positive. Restaurant was understaffed with no server, service was on the slow side. Food was way overpriced but decent quality. Morning coffee was good and the clear mountain view helped to...

"Great location and great staff"

"Close to town convenient"

"The view is amazing here! Loved the lobby with our Huckleberry Mochas. Breathtaking and relaxing. Right in the middle of it all. Lots of activities but only here for 1 night. Would definitely stay here again."

"Only issue was both ice machines were out of service"

"Property was convenient to downtown. Quiet, clean, comfortable bed and pillows. Showers with towels, shampoo, conditioner and gel provided. Hair dryers available for use. Great amenities!!"

"It is a very nice hotel and our room was very clean. Great location if you are visiting Jackson and Grand Teton National Park. The food at the restaurant was really good and not super expensive for what it was. Everyone who worked at the hotel was very nice and friendly. I especially liked the in-room coffee maker. We were very satisfied and I would stay here again!"

"Staff was very friendly and helpful. Nice place!"

"more like motel rather than inn"

"This was an awesome place to stay if you’re visiting Grand Teton or Yellowstone. The property is right between the parks, and feels like an extension of the parks. There are great trails on the property to walk down by the river and amazing views of the mountains. On site restaurant and stores were also great."

"A/C did the job. Did not use laundry."

"Great room. Great staff. Good hot breakfast with lots of choices."

"There is no connection between the pictures and the room we got. This is also the fist time using expedia and we are deeply disappointed. We left after one night as this was so bad. I had the feeling of a youth hostel and not a resort. The facility is poorly maintained. Not clean. When we went to the front desk we were offered to upgrade to a more expensive room. The place is not cheep to begin with. The room smelled badly. Holes in the wall of the bathroom. The acoustics are bad and we could...

"We are on a cross country trip and this was by far our favorite hotel. From the check in, the staff was amazing and super friendly. There is quite a charm in this hotel! It sits just far enough away from the hustle of downtown, but close enough to walk. The fire pits and live music every evening was a huge highlight. Loved the free smores kit every evening, plus coffee and hot chocolate! My only suggestion would be to have another bartender, especially during the evenings when the live band is...

"Very old and run down."