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"Nice hotel, great location for the RSC, reasonable parking costs. Stayed in the Ophelia suite, the furniture was a bit tired but very clean. Good price. Would stay again"

"The room was clean but a little small. Unfortunately the room was not serviced on Monday 24th August which was annoying. The staff were all very helpful and smart and cheerful. The breakfasts were very good"

"The hotel is very good and should be excellent. Unfortunately, it is let down in one area, the restaurant. We had issues at breakfast on both mornings as did others seated around us. I would describe the breakfast as “chaos”. It is a shame because aside from that the hotel is very good. The check in staff were excellent and the spa is more than adequate."

"Lovely clean room. Staff friendly on reception at check in. Breakfast was lovely, loads to choose from."

"The staff were exceptional and all without fail very friendly and helpful. The building and grounds are stunning, really enchanting and peaceful. Food was very good, wine was excellent. The room I stayed in was a new room (Room 20). Others in my family stayed in room 18 & 19. All were excellent. They were all a large size and very well appointed with quality touches. Very clean room and the bed was so very comfortable!! The chef baked my mum and dad a special diamond wedding anniversary cake,...

"The staff was amazingly helpful even when we lost something helping us find it!"

"Nice hotel. Rooms a touch dated and with no Aircon (but the hotel doing all they can to help guests during the hot weather). Amazing breakfast! And lovely additional facilities like mini golf and outdoor chess, etc. Pool was nice but a little dirty (stuff floating around at the bottom). Paying extra for a dog friendly room should have been flagged at booking not check-in. Also didn't expect to be charged to use the mini golf (and ultimately wasn't - the charge was apparently waived when we...

"Stunning building but the maintenance of it lets it down. The hostess at breakfast was very friendly and helpful, but the service itself was chaotic. They should be serving barista made drinks with breakfast rather than having queues at an instant machine. Some people were ordering from menus, others weren’t. The staff seemed very stressed. The room was basic but ok value for money. The spa treatment was the highlight"

"Reception staff on duty were very good when contacted direct either by phone or seen face to face, but the messaging facility via Expedia was useless. Visit was marred by the discovery of blood on a pillow, as I climbed into bed. Not what you expect after being charged circa £140 for a night stay with no 'add-ons'."

"pleasant and convenient"

"Terrible treatment from the management at the restaurant. Filled a complaint. Had such an awful experience"

"We enjoyed a four night midweek stay at this beautiful property. The decor is truly stunning throughout the hotel , the restaurant excellent and staff attentive and helpful. The grounds are extensive and beautiful and the hotel is situated in a very rural area with plenty of interesting places to visit within easy driving distance. The dark night skies make for excellent star gazing!"

"Lovely hotel with great views, good food, friendly staff, would definitely stay again."

"We only stayed for one night, but it was a great experience. The location was perfect for our needs, and having plenty of parking on-site made things very easy. Our room was standard, comfortable, and clean. The highlight was definitely the breakfast—a really lovely full English! Would happily stay again."

"Awful. Aircon didn’t work and the window only opened a crack. Was reported but just got a stock response and no follow up. Beds were awful, sheets dirty, cleaners just basically half-straightened the sheets and stepped over the dirty towels leaving them. Furniture was broken, torn, cracked. No water pressure so a trickle of a shower, huddled behind a dirty shower curtain. An awful hotel."

"Clean and spacious rooms great choice of breakfast"

"Very nice breakfast and hotel staff really friendly and helpful. Rooms nice and clean although building itself seems a bit old with creaking floors. The swimming pool and jacuzzi were a nice addition although in need of a revamp. But overall excellent value for money"

"Lovely venue"