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The Grosvenor Hotel

4.0 star property
Stratford-upon-Avon hotel in Stratford-upon-Avon City Centre with a 24-hour front desk and a restaurant

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Grosvenor Hotel

Reception
Bar (on property)
Front of property
Desk, free WiFi, bed sheets
Lounge

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Single Room

Standard Single Room | Desk, free WiFi, bed sheets

Standard Single Room

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Netflix
Digital channels
Desk chair
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Desk, free WiFi, bed sheets

Superior Room

Highlights

Flat-screen TV
Sofa bed - single
Hair dryer
Private bathroom
Electric kettle
Netflix
Digital channels
Desk chair
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Netflix
Digital channels
Desk chair
Wardrobe or closet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | Desk, free WiFi, bed sheets

Economy Double Room

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Netflix
Digital channels
Desk chair
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Netflix
Digital channels
Desk chair
Wardrobe or closet
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Double Room

Junior Double Room | Desk, free WiFi, bed sheets

Junior Double Room

Highlights

Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
Electric kettle
Netflix
Digital channels
Desk chair
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Desk, free WiFi, bed sheets

Deluxe Room

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Netflix
Digital channels
Desk chair
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Desk, free WiFi, bed sheets

Premium Double Room

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Netflix
Digital channels
Desk chair
Wardrobe or closet
  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room

Desk, free WiFi, bed sheets

Family Double Room

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Netflix
Digital channels
Desk chair
Wardrobe or closet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
12-14 Warwick Rd, Stratford-upon-Avon, England, CV37 6YT

What's nearby

  • Shakespeare's Birthplace - 7 min walk
  • Royal Shakespeare Theatre - 7 min walk
  • Town Hall Stratford upon Avon - 7 min walk
  • Stratford Racecourse - 4 min drive
  • Anne Hathaway's Cottage - 4 min drive

Getting around

  • Stratford-Upon-Avon Station - 14 min walk
  • Coventry (CVT) - 24 min drive

Restaurants

  • ‪The One Elm - ‬7 min walk
  • ‪Prospero Lounge - ‬5 min walk
  • ‪Hobsons Patisseries - ‬6 min walk
  • ‪Cox's Yard - ‬6 min walk
  • ‪The Encore - ‬4 min walk

About this property

The Grosvenor Hotel

Upscale hotel located in Stratford-upon-Avon City Centre
At The Grosvenor Hotel, you can look forward to a free daily manager's reception, a bar, and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), coffee/tea in the lobby, and a 24-hour front desk
  • Luggage storage, smoke-free premises, and wedding services
  • Multilingual staff
Room features
All 76 rooms feature comforts such as free WiFi and desk chairs.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and hair dryers
  • 32-inch flat-screen TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, housekeeping, and desks

Languages

Danish, English, German, Polish, Portuguese

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from August 30 2022 to August 31 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 9.00 per night
  • Pet fee: GBP 25.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Villare Hotel
The Grosvenor Hotel Hotel
The Grosvenor Hotel Stratford-upon-Avon
The Grosvenor Hotel Hotel Stratford-upon-Avon

Frequently asked questions

Is The Grosvenor Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of GBP 25.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking at The Grosvenor Hotel?

Self parking is available for GBP 9.00 per night. Limited spots are available.

What time is check-in at The Grosvenor Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Grosvenor Hotel?

Check-out is at 11:00 AM.

Where is The Grosvenor Hotel located?

Located in Stratford-upon-Avon City Centre, this hotel is steps from Parish Church of St. Gregory the Great, Shakespeare Houses, and Mary Arden's Farm. Bancroft Gardens and The Gower Memorial are also within 5 minutes. Stratford-Upon-Avon Station is 14 minutes by foot.

The Grosvenor Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 50 reviews" "
Rating 8 - Good. 18 out of 50 reviews" "
Rating 6 - Okay. 8 out of 50 reviews" "
Rating 4 - Poor. 1 out of 50 reviews" "
Rating 2 - Terrible. 6 out of 50 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Bruce

Liked: Staff & service
Could be better, could be worse….
The hotel was ok, no more or no less than that. The pictures on the website were all of the newer bit of the hotel by the looks of it. Our room even said “old” on the invoice I signed. Bed ok, room had good furniture but too much of it so barely room to move. Window to a fire exit that kept banging in the wind. Shower screen might as well have been wire mesh as water leaked everywhere and flooded the bathroom which looked to have been happening for a while looking at the water staining / state of the silicone. It cost £70 for the night (excl parking), if I’d have paid much more I wouldn’t be happy. Reception staff friendly and welcoming.
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Nothing special about the hotel. The building is dated, strugfled to close windows. Biggest challenge is nonrampa for push chairs especially if you have room in the lower wing, you need to go up a flight of stairs and come down another flight to a different part of the building. The breakfast was nice.
Stayed 1 night in Aug 2022

8/10 Good

ANNA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very good trip
Overall it was a lovely experience . Staff was ok and bar service was really good . Beautiful place very family friendly . Only issue is the parking which I had to pay for extra while on their website it is not highlighted there.
Stayed 3 nights in Aug 2022

8/10 Good

Daniela

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Value of money
Very walkable to the town center, but is in a relatively quite location. Room was large for solo traveler, room was clean but there was moulds on the bedsheet which was very disappointing. Breakfast was ok
Stayed 1 night in Jul 2022

2/10 Terrible

Ellie

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Where do I start?! There is absolutely no way that this hotel is a 4 star, if it was up to me it would be a 2.. if that. The car park is tiny, when I arrived there was no spaces so had to park at another one near by. When I checked into my room it not only absolutely stank of sick but it looked NOTHING like that photos. I booked a premium double room and the bed didn’t even have a headboard. The bathroom was so dated (all photos show new modern bathrooms) the carpets and walls were stained as well. I couldn’t stay in the room for more than 5 minutes because of the smell of sick. I complained and got changed to another room which is supposed to be a “upgrade” the only difference was the fact that the bed had a headboard and the bathroom was more updated. That evening we went to find their restaurant which we found that they don’t have!! Even though on their amenities on Expedia it says they do. When I got to my room that night was the hottest room I have ever slept in. It had a tiny window that did nothing, I was sweating buckets all night had about 1 hours sleep. Called reception 5 times to ask for a fan and no one picked up. I stay in different hotels 5 nights a week and this is by far one of the worst experiences I’ve ever had. Will never be staying here again!! DO NOT RECOMMEND
Stayed 1 night in Aug 2022

6/10 Okay

Anthony

Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
This is far from a four star hotel. More like an old care home. Corridors smell musty. Rooms need updating. Old thin towels are like sandpaper.
Stayed 1 night in Jul 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night solo trip
Room & bathroom clean. Check in took about 10 minutes, apart fron that service was good. Ideal location for walking in to centre.
Stayed 3 nights in Jul 2022

4/10 Poor

Caroline

Traveled with family
Disliked: Staff & service
Stayed 1 night in Jul 2022

8/10 Good

ELLEN

Stayed 1 night in Jul 2022

2/10 Terrible

William

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Massive regret.
Rammed full limited car park spaces. Had to wait for a space. Unaware of £9 parking fee. Reception simply replied “well, it’s not our car park anymore”. Brilliant. Room was booked as “superior double” and was not remotely superior (not even a headboard LOL just pillows against the wall see pic) and was a twin. The room was boiling. The phone in room didn’t work so I walked back to reception to ask for a fan, “certainly, 10 mins it will be in your room”. I went out. The sole reason people stay here I’m guessing is location, but there’s a premier inn even closer with a pub and paid parking facing it. Gutted. 2 hours later I returned to pick up a jacket. No fan, “we haven’t got any”. The room must have been 35c without exaggeration, no aircon and one small window. I will never return. It’s basically a naff old b&b. For around 20 quid more I could have been down the road in a proper hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable hotel
The Grosvenor is very clean and comfortable with a very friendly staff. The property seems to have been updated recently so the carpet, furniture, wallpaper and decor were all clean, bright and attractive. The only problem during our stay was that England was going through an unprecedented heat wave that day and the hotel was not really equipped for that so we had a very hot night in our room. Otherwise, the staff was overall very friendly and the accommodations were great!
Stayed 1 night in Jul 2022

2/10 Terrible

Iris, Tallahassee

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Jul 2022

10/10 Excellent

Rob

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Heat wave break
Onsite parking £9 cash! Weird. Rooms were very clean and comfortable. A fan was provided to assist with this heat wave and it worked ok, could have used a bigger one though. Happy hour was 9-11pm but there was never any bar staff to serve. True throughout the day too. Great location! Right on the edge of town and different from the usual cookie cutter hotel. This hotel had class and stood out. Good time overall and great breakfast!
Stayed 1 night in Jul 2022

10/10 Excellent

Lee

Stayed 1 night in Jul 2022

10/10 Excellent

Kevin

Stayed 1 night in Jul 2022

8/10 Good

Andrew

Stayed 1 night in Jul 2022

8/10 Good

Angela

Stayed 2 nights in Jul 2022

6/10 Okay

Kevin

Stayed 1 night in Jul 2022

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glamorous Grosvenor with a Tash
The Grosvenor Hotel now is back to where they used to be whence the were Best Western. It has been tastefully refurbished with some nice touches. Natasha has returned to reception after a period of years and the Happy Hour is ,IMHO, set at a sensible time. Great location and even a six & a half hour wait for a 999 ambulance has not deterred me.
Stayed 1 night in Jun 2022

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, extremely comfortable, tasty breakfast and helpful reception staff ,especially Tasha
Stayed 1 night in Jun 2022

8/10 Good

Millena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was excellent
Very good hotel, room was excellent. Great location.
Stayed 1 night in Jun 2022