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"Great location, excellent staff, convenient parking!"

"Staff was very friendly and helpful helped us organize transportation for cruising into the airport"

"Horrible stay. Will not be going back. If you wanna check in a bit early they charge you extra, one of their two elevators didn’t work the entirety of my stay so everyone is using one elevator. No one told me before checking in that they didn’t have working A/C, the bathroom doesn’t have a fan to vent, no one from maintenance answers the phone. Called the front desk three times to ask where the ice machine was and no one answered to phone. Asked the front desk in person about the A/C and was...

"Very centrally located. Especially when taking the bus from Vancouver, BC and getting off at the Convention Centre. Room temperature was cold and I didn’t want to start fiddling with the thermostat. Bearable though. Things that need improving: soft towels (like sandpaper) and 2 ply toilet paper. I don’t think the hotel saves any money by using the cheap stuff since more of it has to be used."

"I’ve stayed here before and loved it, but probably won’t be back. 2 hours to check in, zero parking, etc. while it’s a small issue, there were a few broken gym machines, too. Hotel gyms are a big pull for those of us who travel for work, but I was greatly disappointed at how much of a decline there had been since my last stay there."

"I was pretty disappointed when we got there. We checked in and headed to our room to find out that the bathroom and entrance was filled with equipment/tools. We had been traveling all day and with a toddler we just wanted to get to the hotel and relax. We had to go back downstairs and ask for a new room. I was also told housekeeping would come every other day and they came ONLY ONE TIME during our six day stay! We had to ask for additional towels, bar soap, etc. My family and I love staying at...

"It was great except that the cleaning person on the 18th floor didn't remove food left by other guests in the ice machine closet. There were stacks of pizza boxes with half eaten food and other plates of food near the ice machine. I was concerned it could attract rodents. Generally, everything else was great."

"Location is ok. A little distance from the main attractions but doable."

"The property was very clean, and the people were very likable"

"Conveniently located near airport with free shuttle. Rooms are simple but very clean and comfortable. Staff are extremely friendly and helpful."

"Other than one of the front desk staff who was arrogant, rude and curt (the other front desk staff and restaurant staff were outstanding), it was a great experience. I will stay there again and highly recommend to others."

"The room was pretty clean however I did take off my shoes. I had white socks and I walked around the room and the floor did not seem to be that clean. The staff was actually really helpful. I would call the hotel and they would answer and they walked me through everything it is self check-in, but like I said they walked me through everything. It’s in a very amazing location in Capitol Hill. There was definitely air-conditioning, which is really good and we definitely did some shopping. There was...

"Great hotek"

"Beautiful views, with maximum relaxation and comfort. Staff and visitors were all friendly. Very clean."

"What a neat place! It was tight but not in an inaccessible way, the vibes were amazing, and definitely different from any hotel I’ve been in. Well organized and thoughtful art throughout. Biggest praise: speedy help from staff and really cool high tech rooms Biggest qualm: the elevators opened and closed so fast they were hitting people, and key cards for them sometimes didn’t work. Missing piece: there was an iPad in the room that set different “moods”, having one to wake up with would be...

"So so, good only for one night stay"

"Nice and friendly"

"Good"

"Location"

"All great"