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"The Alpen Resort and Spa is such a great hidden gem! It’s not on any main strip in Zermatt which was great—it’s quiet and peaceful. Staff: Friendly and helpful from check-in to check out. The included shuttle pickup/drop off at the train station is a nice touch. Room: We had the family panorama room with Matterhorn view (note when reserving: mountain view is not necessarily Matterhorn view. Read the room descriptions carefully before booking. The room was very clean and well equipped....

"Todo e elente"

"Excellent. Great staff"

"Very nice and clean place. Staff is excellent."

"We had a room with balcony facing Matterhorn. It was mesmerizing to sit at the balcony and enjoy the changing faces of the Matterhorn at different times. We were blessed with good weather during our stay. The breakfast was very good and the staff were friendly ad efficient. I enjoyed my stay there thoroughly."

"Excelente Spa and Breakfast"

"Helpful staff"

"Great place to stay"

"The property and rooms were beautiful and clean. The staff were very helpful and arranged both pickups and drop offs from the train. We will definitely return to visit."

"Comfortable beds, clean rooms, delicious breakfast."

"La atención del personal fue excelente. Siempre amables y dispuestos a ayudarnos con lo que necesitáramos. Alex, gracias por tu amabilidad! La ubicación nos gustó pues es un área muy tranquila."

"Would have been helpful if there was a ramp to the reception area instead of having to carry suitcases up the stairs."

"Very cool hotel. Glass everywhere, so you get great views pretty much wherever you are. Many doorknobs and chandeliers are made with everyday objects which was funky and fun. When we arrived in our room, our luggage was already there after dropping off earlier in the day, and we had 2 chocolates and a mini prosecco on ice awaiting us. I enjoyed the spa but can see why some folks don't. Even if you're not into the pods (which were much more like an interactive art exhibit with meditative...

"Rooms were cute and staff was great! It was in the perfect area too, close to everything we wanted to do. Exactly what we were looking for."

"Very nice."

"Mountain view from our balcony was excellent. Staff very friendly and helpful"

"モーニングが美味しかった。 午後からのティータイムもありました。 翌朝早くチェックアウトする事を伝えると モーニングボックスを持たせて下さいました。 駅からも近くて便利な場所にあリまた泊まりたいと思いました。 スタッフも皆さん気さくで親切です。"

"Piscine agréable, spa très bien entretenu, bon déjeuner, bon emplacement. Très bon séjour de 3 nuitées."

"客室は、リフォーム済みの様で、床、水回りなど綺麗でした。朝食も、パンやチーズなど、数種類あり、毎朝美味しく頂きました。マッターホルンが見える席もあり、良かったです。"