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"The place was amazing. The check in was fast and easy. Everyone was friendly and available."

"Property was large and spacious, lots of room to explore. We went with the rooftop suite and loved it! Room was highlight! This location is set up well for couples and has a great local vibe. Room service was a bit slow and concierge was unheard from.. Food was mediocre, par for the course.. expected. 24 hr coffee shop was nice! Common pools are warmer and not ice cold... nice!!"

"T"

"Love Secrets Akumal, have been three years in a row and the resort is incredible - from the rooms, to the employees, to the beach and water. Restaurant options are numerous and food is comparable to other high-end resorts. The people there are wonderful, and the option of having the quiet pool is what helped sell us the first time we picked Akumal and one of the things that keep us coming back."

"Everything is great!"

"Una atención muy buena"

"go but just 2 nights"

"Good"

"Did not meet expectations or the price"

"Great property. Enough beach and pool chairs. Room was well thought out, great view of ocean. Steamer in room instead of iron was a nice touch. Alcohol was too shelf and drinks were amazing. We are at all the restaurants for dinner. No problem if you tried to eat before 7. Loved no reservations. Great stay, would go back in a heartbeat."

"Everything was exceptional. Wish they had better nightly shows and better lunch and dinner buffet options. Felt like it was same food everyday with 2-3 new items. Dinner reservations were hard to get."

"The room was beautiful. I loved our private little pool. The hotel isn’t very convenient if you don’t have a car. Taxis can get very pricey without one. The shared hotel pool is very nice too. I would stay here again if I have a car rental to get to the hotel zone area."

"Beautiful place, plenty of activities, only thing you need to inform guest of another housekeeper coming later in the day after 9pm the guest should be asked if service is needed no be surprised by someone coming into the while in bed"

"Fue perfecto"

"Beautiful resort."

"We stayed in a Teepee on the beach- used the public bathrooms. The public bathrooms were gross but all public bathrooms are- bring disposable toilet covers/witch hazel/wipes/hand sanitizer/etc. There is an option to stay in a teepee by the bathrooms. I could not recommend against that enough/ it smells horrible down there :) The teepee on the beach was so nice. It seemed like we were the only ones staying in those ones. There was this nice little area right outside of it with beach chairs and...

"I recently stayed in this hotel and unfortunately, my experience was very disappointing. The only positive part of the stay was that the room was clean. Other than that, the service was extremely poor. The customer service was terrible from the beginning. The staff and management were very rude, disrespectful, and unprofessional throughout our stay. We did not feel welcomed or valued as guests at all. Any questions or concerns we had were handled with attitude and no effort to help. The food...

"I absolutely love this hotel. It was one of a kind the most unique experience. The hotel was stunning. We fell in love. I definitely can’t think Fidel, Ismael and the crew at The Beach club. They made our trip beyond memorable. I love them so much. I wish I could send them letters every so often to keep in touch! They were awesome ppl with outstanding customer service !!"

"Beautiful , very calm and peaceful !"