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"The food is not good, that’s really our only and main complaint"

"As a long-time UVC member, I have stayed at several Dreams resorts over the years, and this was by far the most disappointing experience I’ve ever had. The biggest concern was the condition of the main pool. My son sliced his toe so severely while swimming that he nearly required stitches. What was even more alarming was that he was far from the only person this happened to. Every single day we witnessed five or six different guests both children and adultsjumping or being helped out of the...

"10/10. All inclusive. Not a single bad thing to say about the time I spent here. Every staff member is a joy to be around. Their nightly entertainment is awesome. Pool’s are clean. Drinks are strong. 24/7 professional ROOM SERVICE! You couldn’t ask for anything else. Highly recommended."

"Everything was wonderful except the AC wasn’t working at full potential we told them and somebody came to see it and they repaired it they said but it stayed the same 😩 We were a total of 22 people. We had seven rooms and everyone’s room was nice and cold but room 22228.Air conditioning wasn’t at full potential. The staff was a great the resort was amazing can’t wait to go back"

"Very Family Friendly"

"The rooms definitely need an upgrade everything looks old and dirty"

"G"

"Clean room and friendly staff"

"The beach is good"

"The staff was amazing. And the food was great!"

"Muy agradable, habitación limpia y confortable , áreas comunes limpias,. Atención del personal muy buena."

"’ll start with the positives: the views are beautiful, and the hotel itself is nice. However, this was my third stay at a Breathless property, and unfortunately, it was by far my worst experience. Food: 2/10 The dining experience was disappointing. Several restaurants closed earlier than their advertised 10:00 PM closing time, which resulted in guests having to order food from outside the resort. The quality of the food was also underwhelming and did not meet expectations for an all-inclusive...

"We stayed there for one week and unfortunately from Cancun is the first time that we used Hilton and it was boring nothing to do everything there closed super early nothing for the kids beside the club for them but they were super strict or much that they do And for adults really suck no music no place to be to enjoy and entertainment Pool are so full and small that is very hot and dirty Cero nice experience And personal are rude women super rude bad Fface with the wrong attitude Sorry but...

"The service is truly excellent from start to finish. You get picked up and dropped off at the airport (CUN) and there are assigned staff always just a text away. Complimentary activities come with the reservation and the Palafitos exclusive restaurant is amazing. The views are obviously spectacular and having breakfast delivered to your own private bungalow overseeing the ocean is truly special. Will definitely be back!"

"We had a wonderful stay at Hyatt Ziva Cancun. The ocean view was absolutely beautiful, and the location was perfect with easy access to everything. The staff were friendly, professional, and always willing to help. Overall, it was a fantastic experience, and we would definitely stay here again."