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"The breakfast staff was amazing and helpful! Other than that, we had a multitude of problems arise during our stay. Checking was a major problem and I booked through Expedia and the hotel did not recognize my booking and made me cancel my order and order through them at check in causing me to pass more. The A/C was out in the hallways along with the elevator not working properly during our stay and multiple times we had to take the stairs from the 5th floor! Last but not least the pool...

"My check in was fast and awesome. My checkout, the front desk girl was rude."

"Good"

"Very good hotel and also clean."

"Enjoyed the stay and loved the property. We stayed in a cabana room and loved it. It was a nice change from our usual stay in tower hotels. The pool and beach were very clean and the staff was always helpful. The only issues we ran into were occasional parking challenges and all the ice machines around our building were out of service at the time."

"Clean room and beach view"

"The sink would not drain. We called and someone was supposed to come and fix it and they never did."

"The room is super clean. The staff are nice. The poor is desert. It will be the good place for family short locations. I definitely come back with family to do kayaking or other activity that we don’t have time for this time."

"Great stay beautiful view"

"Nice pool and decent gym"

"It's a motel. Bedding, towels, body soap were missing from the room, which phone did not work. Housekeeping refused to make the bed, instead threw the bedding at me! Half the elevators are broken, so we had to queue all the time. The breakfast was the same as any ordinary motel. The a-la-carte food at the restaurant was gross, disgustingly greasy and the menu terrible. Noise and ruckus kept us awake all night despite complains. The pool was ok, but you have to walk the ENTIRE length of the...

"Lovely place"

"Good afternoon, we had high hopes of having an amazing time... Unfortunately, we were given a room where we easily found more than 20 cockroaches. We went to complain at reception and they did NOTHING. The staff only speaks their native language, and it's annoying because they don't even try. The phones don't work, and you have to go all the way to the front desk for anything. The pools are very nice, but honestly, the staff, the room, and the service left much to be desired."

"La alberca tiene agua caliente … recepción te trata excelente solo el hotel y el cuarto huele a humedad la carpeta tiene un olor no agradable de lo demás desayuno excelente el hotel está limpio solo ke las carpetas huelen feo"

"El hotel estuvo todo bien exepto por la recepcionista una señora de lentes muy descortes y con actitud y los cuartos los limpian muy tarde y solo por encima"

"I liked that everything was on one property. Our room wasn’t the cleanest and there was a mildew smell in the bathroom. One of the rooms looked as if the bathroom had been remodeled and the other looked as if it terribly needed an update. I did expect it to be cleaner than it actually was. Also, the main attraction was a large slide. They open and close it depending on weather but when the weather was gone they still kept it closed and one day closed it early. When you have older kids the slide...

"It was nice and clean"