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"Great location and breakfast"

"Clean rooms"

"The resort was beautiful definitely would recommend and I would stay there again"

"First room they put us in was so humid that the bed felt wet and we found mold in the curtains. They changed us rooms and the second room was just as humid and had good knows what type of stains on the bed, we checked out and demanded a refund which was given"

"I loved this Hotel staff, they where great. Except for the morning breakfast receptionist man. He was kind of dry and resentfull when we ask for instructions. He just didn't have the positive vibe the rest of the staff had, but all good no worries. Thank you La Cupa,"

"They offered complementary dinner, alcoholic beverages, and breakfast. All the amenities were amazing. There was access straight to the river walk, an outdoor pool on the top floor with two hot tubs. This place was amazing."

"It was renovated 2025. Parts of equipments snd furniture still old. Generally is very good place and reminds me of good Aramco’s ch-8 assignment days. Breakfast very limited."

"Staff is rude. Rooms are dark, curtains broken and the windows are filthy"

"Acceso a la playa, vista al mar desde recámara"

"I have been staying at this property for 30 years and it only gets better each year. Excellent restaurants, shopping and relaxing!"

"Nice property. Water pressure was low, 3rd floor. That is my only complaint"

"Property was clean and staff was great."

"Los pasillos del los exteriores no estaban limpios y el asenso muy sucio, por lo demás muy complacida"

"Breakfast was okay; we had to eat out most of the time in the morning. The room and hotel were clean and pleasant, but those paper wristbands have to be updated to something that can withstand water for a week for people staying for longer periods."

"Love this place"

"Very nice location, a couple issues with the room that were promptly resolved by the staff."

"Good for kids"

"Staff was very friendly and helpful."

"Over all I dont want to complaint too much about our stay, it served its purpose. I just thought for the price and location that it was going to be a nicer property. Our room had a balcony but the floor inside the room was soaked all around the door. The water was not reliable in the bathroom to wash our hands. They were actively doing work around the hotel. Randomly paint spots here and there, maybe renovating, I cant be sure. The pool area was nice, my kids had a great time. From the pool...

"Minimum eating in the hotel itself. Really missed the formal dining room that use to be open for brunch and dinner."