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"We spent one night - a busy Saturday. Our room (50) was quite small accessed by an awkward triangular ante-room. There was nothing to put our suitcase on and in the bathroom no hook to hang anything on. But it was clean and quiet. Dinner and breakfast were OK though orange juice was disappointingly watery. The restaurant manager was good but junior staff were inexperienced. "

"Great place was here for my sons wedding party Staff are great loved the new venue they have on site great place"

"The hotel met the requirement"

"End July 2026. Didn't use Spa or Amenities. Pros: Overall a good stay. Restaurant/bar food medium priced, bar drinks well priced. Premium room had whirlpool bath, very nice, Good pillows & mattress. Cons: TV in room quite old, needs time updated to BST, unable to use EPG as mainly not available. New TV would be better. Knives in restaurant & bar couldn't cut butter, need replacing. Bath surround needs mildew treating."

"Room was spacious and clean I had a double king room with sofa/bed Staff very helpful, breakfast was excellent good choice I had traditional cooked English breakfast Overall a very enjoyable stay"

"We had a great time at this hotel. The staff were very welcoming and helpful."

"We had seen not very good reviews about the hotel but were pleasantly surprised. We had 5 rooms booked family and standard, all clean. Hotel is very nice, easy to get to, good gym sauna pool facilities. Hotel is a bit worn but clean and like any other hotel. Breakfast was good. We stayed as there was a wedding function at the Hotel so can be noisy at night, but wasn't too bad. Hotel staff were very nice and helpfull. Not much near hotel to do but lots of places to order from around the...

"Great stay! Easy booking and ideal to reach the park the next morning."

"Unfortunately we discovered evidence of moth larvae under the bedside cabinets and curtains showing as threadbare carpet. Google AI confirmed larvae infestation. We saw a moth in the room which lead us to investigating. The Housekeeper assured us it was historical as are the cobwebs in the same area. We have discussed this with the Manager and he has given us a partial refund. We were offered a room change but the timing didn't work for us and the hotel was full. Our decision not to move is...

"1 bath towel, 1 hand towel, 1 small bottle of water and 1 biscuit between 2 people. You cannot use the facilities on the day of checkin until after 3pm unless you pay extra. Prices have increased yet you get less for your money."

"No where to put suitcase after off loading clothes Need variety of hot drinks like herbal teas and decaf coffee Room hot though fan provided Was in room 139 and someone upstairs was very noisy during the night and I couldn’t sleep much until they settled"

"Our room absolutely stunk of smoke, pool staff weren’t overly friendly & overall found it to be very average. We ended up leaving a night early."

"Lovley hotel Clean Staff were polite helpful"