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"We found the interior design to be inventive and beautiful. The hotel is a joining of 12 (?) different houses and getting around can feel like one is in a maze. As an older couple, they gave us a room we could get to, avoiding stairs and gave us a great view. The modern bathroom had to be a bit cramped to accommodate the many mergings of houses. We would have liked to have had tissues and more hanging space in the room. The bed was way too hard for one of us. They brought up a duvet to top the...

"Enjoyable stay in a good location for exploring Bath. A bit awkward to find car parking nearby at busy times but otherwise all good."

"We love the Gainsborough Hotel and it's somewhere we've visited on more than one occasion, due to the mineral pools that are part of the hotel's amenities. However, for the first time in our many visits, we were asked to pay an extra amount (£70 per person for 2 hours) to use the pools outside the guests' complimentary hours of 8-10am and 7-9pm. For four people, this would have added an extra £280 to our bill - rather a lot when the hotel rooms are already fairly expensive. This relatively new...

"Good location, but quite a lot of traffic noise. Clean and comfortable room."

"Great Breakfast"

"Lovely hotel in a great location. In Bristol for an event and this place was perfect."

"Cheeky parking fee for people staying at the hotel , although spa visitors can have 4 hours free ? . You would think residents would get a little more respect"

"Highly impressive hotel - large spacious rooms, very clean and modern bathrooms. Stand out was the selection for breakfast. Well catered for all dietary restrictions etc."

"​I have stayed at the Savoy Hotel in Weston-super-Mare in the past and previously found it to be clean and friendly. Unfortunately, my stay on October 26, 2026, was an absolute nightmare, and I will never return. ​I booked a room for one night, but upon arrival at reception, I was informed that my room was located at an annex/secondary site called "Savoy Hotel 2" (8-9 Manilla Crescent, BS23 2BS). I was handed the key to Room 402 and charged an unexpected £10 fee for parking, which was new to...

"Staff very friendly and professional"

"Great stay, the main reason why we returned was for the breakfast it is delicious"