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"The location could not be better, in the heart of Bath and within walking distance of so many points of interest for a visit."

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"We staff were great and it is a fantastic location. They are doing some renovations but it is a lovely hotel. Breakfast was great."

"Amazing decor…amazing staff…fun and clean. Rooms changed daily"

"We stayed many years back,when the hotel was owned by Rocco Forte(my husband had a nice chat with Adam Faith ,the actor and 1960’s pop star,a couple of times during our stay back then).There is sadly no comparison to back in the day. The Hotel desperately needs a complete overhaul of all the bedrooms and bathrooms,the sinks and baths have badly chipped enamel, the window frames are rotten.Our bed was so badly made,it looked slept in,and we actually ended up asking for a different room,as having...

"Great location, close parking and comprehensive buffet restaurant. Really need to get the third elevator fixed, you spend a lot of time waiting for the elevator."

"I was expecting some character, the rooms were very tired old business center rooms with stained carpeting, stained furniture, damaged baseboards, you can hear all the plumbing drains in the walls and ceilings. these are not worth the price we paid. Very disappointing."

"I felt like I was staying in the sort of hotel that’s two or three stars above my pay grade or social station, but the staff were astounding and keen to make sure everyone felt welcome."

"It has a central location making it easy to get around. The hotel itself was clean, tidy and the bed was comfortable. The staff were friendly and helpful when needed."

"Clean room, very friendly staff, great location!"

"It was all very good"

"OK hotel Good location But virtually no hot water in the shower in the morning"

"Absolutely wonderful stay! Great location, room, and staff. Bar was excellent and food delicious. Highly recommend!"

"They have paddle board rentals. You can sit under the bridge at tables and enjoy the view. The water wheel was wonderful to watch while having breakfast or dinner. The room cleaners were not very ,ood. They didn't wash the glasses, just rinsed them and turned them over."

"Close to centre good parking"