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"Room was not greatly cleaned! They can do it better specifically bathroom!"

"Check-in was extremely frustrating and took over 1 hr and 20 mins to get through the line, and it was clear others had been waiting even longer. What made it more difficult was seeing several employees at the desks not actively helping guests; some were on their phones or chatting, and even a manager appeared to be focused on tidying the desk area instead of assisting with the growing line. After finally checking in, I was directed to the concierge desk for a parking pass, which was unexpected....

"I recommend it"

"This hotel offered an exceptional stay defined by immaculate cleanliness and modern, upscale comfort."

"This hotel is in desperate need of repairs and I do not recommend staying here. First off, our room door was broken and would not close properly. One of the maids had to help us close it and even admitted that a handy man had just been there earlier in the day to try to fix it, but was clearly unable to. Also, the sprinkler in the bathroom over the sink kept leaking and the door had no lock. It's a glass door. The parking is way too expensive at $50 and another thirty some dollars for...

"First time at a Hard Rock. Look forward to doing it again."

"Clean room"

"We liked the beach view a lot. What we weren't happy about was the fact that the staff were not upfront in telling us that they assigned us to a room with stairs. All they asked was if any in our party has a disability. They wish they were more upfront in asking how do we feel about being assigned to an upstairs room with no elevator. Honesty plays a big role in customer service. So we declined the upstairs room because of my son's preference. He liked the previous rooms that we had before where...

"Highly experienced and helpful team For decades, this hotel has served great food. Cool pool. Fair prices, too. Best mid priced hotel in the Mission Valley area. Sincerely, Long time Local"

"nothing no good run"

"Loved the hotel and location right on the beach and walking distance to so much. Parking not being included was the only down fall."

"A"

"I had an amazing trip with hotel , the view from my room was breathtaking taking every day ! Would highly recommend staying here"

"Clean room very easy check in"

"Loved it. Especially the enchanting book of history in the room."

"It’s noisy"

"good service"

"Staff were really nice and views on property are beautiful. Bar has great Happy Hour specials. Good was on point!"