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"Pretty tired and probably doesn’t reflect the star rating it has, one spa pool way too hot (42deg) and the other way too cold (34 deg) the guy took the temp while we were there but considering they’re one of the main features not ideal. Pool was lovely and very warm easy to swim in in winter. Rooms definitely need an upgrade"

"Loved the beds super comfy! Had a great sleep"

"Nice Campground always use as close to the bike park"

"Great breakfast buffet selection, good indoor hot pools, nice bar if you wanted a drink. Our room was basic (as we selected) and was clean enough, had all the sky channels. There were 2x EV chargers if you have an EV vehicle."

"Close to everything, perfect location … clean and spacious … very professional yet friendly"

"Very big spacious rooms, clean, good location but difficult parking without valet."

"Very comfortable spacious room. Beds very comfortable. Great location for travellers flying into Rotorua."

"Our stay was amazing the owners were lovely cabin we stayed in was clean and lovely too Will be returning"

"Characterful period building, with a sumptuous and grand feel to the public areas. Can't fault the olde worlde atmosphere it creates. Our room (classic room) had been recently renovated with colourful wallpaper and carpet and was very clean and smart, if a little on the chintzy side (eg.,the over-large glass chandelier hanging from the ceiling). The only complaint is the miniature dimensions of the room. You could not get a double bed into a smaller space. One practical consequence is that there...

"Traveled with family, property is located overlooking the lake. Well maintained and value for money."

"Great value for money, helpful management, lovely bed!"

"Just had my third stay here and was put in an area of the motel I hadn’t been before (by reception room 9). This stay was different because the walls were PAPER thin, could hear every conversation of the neighbors and through the hall. Radiator wouldn’t work and place was dirty in various areas unfortunately. Of course this is a pretty cheap place but the un cleanliness is just yuck."

"Just an overnight stay. Bed was comfy , shower great and kitchen had everything we needed. "

"Comfortable room, easy to heat in winter, enjoyed private spa tub that you filled fresh yourself. Kettle, coffee capsule machine and toaster was sufficient for our needs over a weekend. Glad to have a EV charger available"

"Nice clean room. Comfortable beds. Great location to stay for the Polynesian Pools."

"Room was clean and the staff at the reception was very kind and helpful. Check in process was smooth"

"Location was great. Clean place and very nice stuff."

"It was not walking distance to downtown but otherwise lovely hotel"

"Room clean and tidy, but little space to sit other than on the bed (twin double room). The shower temp a bit all over the place and not consistently hot. Staff absolutely wonderful, though - really friendly and helpful."