البحث عن فنادق في كينتانا رو

"Hermoso! El mejor"

"would recommend and stay here again. 10/10"

"Bonito lugar para estar en la naturaleza, es un hotel rústico, no hay mucho que hacer, pero en caso de solo ir a relajarse está bien, la comida está regular, el servicio de personal algo que se pudiera mejorar."

"The property was clean and we were offered to change rooms due to an issue with our AC, which we appreciated. The only place to get alcoholic drinks prior to 10:00 AM is the sports bar, and you have to be clothed to go inside, so if you’re early risers, or poolside early, this isn’t very convenient. If you want coffee outside your room, you are limited to the Sports Bar and the buffet. The other two bar areas (closest to one of the 4 pools and some of the rooms) do not open until 10:00 AM. The...

"In all my years of vacationing in Cancun I’ve never had this much trouble communicating with staff. It was a problem we heard over and over again no habla"

"I recently stayed at your hotel and wanted to share my feedback. Overall, I had an excellent experience; the food, services, and room cleanliness were all outstanding, and your staff was very friendly and welcoming. However, I would like to suggest an area for improvement regarding your evening offerings. I believe the hotel would benefit from more nighttime activities and entertainment specifically designed for adults. Currently, it feels as though more consistent adult-oriented entertainment...

"The report was beautiful and the food was very good. Lots of option and while it’s big, it did not feel that busy. The family pool was busy- but we went to another pool and it was much better and quieter! Overall, service was good. But at times the bars seemed a little slow. Spa was so beautiful! Gym was top notch! All in all a great vacation with my 13YO!"

"Excellent resort. Planning to return soon"

"we loved it"

"Awesome staff and the food was phenomenal"

"This resort has beautiful views and beautiful rooms. It’s all around a nice resort. The issue is with their staff like their concierge and VIP personnel. The concierge would sit on his phone all day and when you call down to talk to them they don’t answer, it was so frustrating! The VIP team more specifically Clara approached us offering a discounted massage if we went to go look at their sister property that was “new” it was not a new property and ended up being a time share scheme. Just so...

"We were scheduled to check in at 3 PM, but the staff were so slow that we had to wait 30 minutes at the reception. Conversely, although check-out was at 12 PM, they rushed us into our room at 11 AM. The food was delicious and the pool was nice. However, the water in the overwater villas was dirty and covered in a lot of algae, so you can't swim directly into the sea from your room."

"Family friendly, kids really enjoyed the vacation."

"Misplaced luggage, delayed to fix their errors, was told our second room would be upgraded and the didn’t do so, poor communication from staff to visitors. Majority of the restaurants are awful (2 had good food) the rest we ate at… we returned each dish, it was inedible. Never have we ever seen a hotel with such bad food even my toddler wouldn’t eat it. Asked each restaurant for high chairs multiple times and they never came through with them, many dishes missing plates we ordered… just a...

"La piscina se restringe en algunas antes de su tiempo"

"今回、新婚旅行で夫婦で宿泊させていただきましたがこれほどにホスピタリティ溢れるホテルは初めてで大満足でした。また、私たちは日本人でホテルに日本人コンシェルジュのワカワダ・ユキさんがいらっしゃったことも本当に心強く、ホテルを満喫できた理由の一つです。本当に親身に対応してくださいました。また必ず夫婦で宿泊に来ようと思います！"

"Start from the reservation all inclusive and the check in was nothing inclusive I pay everything there which is all the food and drink there I called Expedia they said my reservation is front ocean room and all inclusive that’s my price but the hotel said nothing inclusive and it’s not ocean room I checked in after 3 pm with the people is so rude to me Never reserve with Expedia any more I pay in this trip more the $2500 And I wasn’t happy at all"

"the staff we’re amazing!!! so so so helpful and kind 10/10 recommend!"

"My stay at this hotel was beautiful ! The location was perfect , the views were beautiful , the rooms were so clean and very spacious , especially the bathroom and the balcony , wow ! The food was great , maybe they can add 1 or 2 more restaurants but overall was very satisfied. The staff were very polite and attentive. The pools were beautiful , especially the vantage pool in the roof top ! Deff a major highlight with the off site beach club thats included with a shuttle every 20 min , so...

"Great property, great staff"