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"Drove down from Myrtle Beach with husband, granddaughter and dog. Check in was fantastic and quick. The lobby is fun with plenty to see and the hotel felt super modern. We headed right back out for the night but when we got to our room we realized we didn't have any washcloths and no trash can. By the end of the trip, I never received a trash can and only received 2 washcloths. Sunday morning breakfast was great with plenty of indoor and outdoor seating for everyone…woth a view. They offer a...

"My family and I stayed June 7th, 2026. The resort is very nice, clean, and my family and I enjoyed the waterpark, but all that is tainted because of this incident…I forgot articles of clothing on the balcony that I left out to dry. I called the same day I checked out in hopes that the cleaning crew could put it in their Lost and Found because the items could have picked it up that same day, however, that’s not what happened. Instead, I was directed to do a claim which I did. Since then I’ve...

"Great resort"

"Our stay at Vacation Village was absolutely incredible! The suite was spacious, spotless, and had everything we needed to feel comfortable and relaxed. I especially loved having a full kitchen, dining area, living room, washer and dryer, and a beautiful balcony with an amazing view. The bedroom was comfortable, the bathroom was huge, and the entire unit felt more like a luxury condo than a hotel room. It was the perfect place to unwind and enjoy quality time together. The property was well...

"The large pool with the waterslide was very nice and clean with plenty of chairs and a pool bar. The suite was also very clean and the resort staff was also very attentive to our needs. I would definitely recommend the resort."

"Its so nice there. I love it"

"The Elite cottage we stayed in was wonderful as it afforded us plenty of space and a private pool and hot tub."

"Horrible customer service"

"La propiedad es inmensa y hermosa! El parque acuático es de pago. Mucho personal y limpieza! Cuartos comodos y espaciosos! Recomendado"

"The scenery was top notch"

"Clean room nice pools & free breakfast"

"Es excelente este hotel, me encantó su limpieza,atención y muy buena ubicación lo volvería a repetir"

"El olor a humedad era demaciado fuerte y en algunas ya que fueron varios alquileres tenían olor desagradable. Problemas con la llave de la ducha."

"Price of reserving loungers at pool. Also no float devices at the river raids as in previous visits. Had to walk it and it was not pleasurable. A small criticism of a great stay and a great staff!"

"Its disney and its simply great The animals are amazing around the property its worth the room with view to the savanna Dont miss the formal dinning restaurant My only complaint- pool towels , those are tinny and many were makeup marked"

"Extremely extremely filthy. Smelled like rotten egg/mold. We complained to the front desk where they said they would clean the ac out and they never did. The back screen door latch was broken. Couldn't use it. Back sliding screen was busted out. Couldn't use it. Water smelled like sulfur. Probably not their fault maybe a Florida thing. Kitchen was missing a cookie sheet, mixing bowl, spatula. Asked for these things and never received. Dust was built up thick on every switch plate, baseboard,...

"We had a good time"

"Excellent choice. It was a furnished 1/1 condo literally. Very convenient. Having W/D was a big plus. We definitely would come back. The only issue that we had was getting to the hotel, the GPS sent us to the wrong address, close by. It was late, tired, very frustrating but finally we got there."

"Great place relaxing"

"The water park opens late and closes early"