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"Excelente"

"The property was beautiful and the rooms but what is pictured in the website is not the same they have a lazy river but you have to pay for the tubes the young people that were there when I was their were very rude when we asked a question and didn’t acknowledge anything I was saying. Then they have a slide and other activities but you also"

"We always book here due to how great the staff is n how close it is to the park. When we got there they upgraded our room, room was perfect when looking at it; we got in the room dropped off our luggage n went straight to the parks. We came back after spending all day at the parks, I went to shower. The shower stick wouldnt successfully pull up so I was in more than an ankle deep of bath water and a little bit of shower pressure water. Which whatever, hotels try to keep everything nice and...

"Very good condition, accessible lovely team"

"I booked a king size bed with kitchenette and they sent me a thank you email for booking with them so I responded back letting them know I was bring my 2 small dog and they responded back with the pet fee info which was great. They did not tell me that I had not booked a dog friendly room. So when we arrived they had to move my room but did not tell me they were putting me in a queen room kitchenette. So we had to go back to check in and I was told that if I wanted a king size bed it would...

"The experience was amazing"

"The staff professionalism and helpfulness were the highlights of this trip. I would like to command the staff member named Bouchra who checked us in. Her customer service was outsdanding. She went out of her way to accommodate us, made us feel like VIP. She made sure she gave us a room on time after we told her we were tired from driving. The rooms were impeccable and the view was fantastic!"

"Todo muy bien pero no ofrecen actividades por el precio que tiene lo siento demasiado elevado"

"The property was well maintained and the pools were great."

"Large property with great amenities and reliable transportation to restaurants, parks, and partner hotels."

"Overall, I would strongly recommend this property to any family or couple."

"We’ve been going there for many years now. Great hotel and great location."

"Everything was going well until they asked me to do a meeting for 90 minutes I said it was ok but they said the info would be great and to past on and free breakfast once they were offering me a time share and I didn’t want to take it they kept pressuring me and send a person after another trying to get me to sign up the last person they sent was super rude and told me since I didn’t want to take the offer that I’m not welcome back anymore because this place if for people that hold a time share...

"We loved it all !"

"Absolutely great place to stay. No complaints. Our condo had everything we needed. A beautiful place to stay and free access daily to the water park was awesome. Plenty of places to eat and shop super close to the resort. A definite smart choice way better than a hotel. Making plans with friends for the next trip."