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"The staff was great and very accommodating!!"

"Dried flowers dusty, bed throw had stains on it and wasn’t changed, curtains didn’t meet, wardrobe was not easily accessible."

"Everything was great, the only reason I'm giving 3 stars is because the TV had no channels and was in German when we first switched it on. We rang down to reception twice and had two visits from different staff members to try and fix the issue, the first doing nothing at all to help. In the end I just used google lens' translate setting to firstly find out how to change the language to English, then to tune the TV to get channels to appear. Apart from that ridiculous, and I imagine quite rare...

"Wonderful fresh breakfast brought to the table. Staff are lovely. All been there for a long time and they take pride in their work. A lovely hotel through and through with a fantastic atmosphere 👌 "

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"Great hotel - staff excellent. Location is very good and in reasonable walking distance of the normal tourist attractions and city centre bars and restaurants. Will definitely return when next in Belfast"

"Only one member of staff on the desk during check in, which meant long queues. The room was ok, tea and coffee selection poorly stocked (only decaf on day one and sugars not replenished). A previous guest had stuck false eye lashes on the bathroom door handle, these were still in place upon us checking out, which makes me really question the cleanliness of the rest of the room. No where to really hang towels to dry, so ended up having them changed each day. The hotel location is great for being...

"Spacious room, clean and good breakfast."

"Good breakfast"

"Het is geen gezellige bar om nog eens wat te drinken. Wij misten wat kaas bij het ontbijt."

"Nice breakfast Reception staff, service was very poor and a rude response from a member of staff Room was clean but curtains had blood/dirt marks "

"Greeted by very friendly team at reception. Room was great as was the breakfast. Would definitely visit again "

"Requested more heat and a heater was brought to room"

"Only used the kitchen to make tea and didn't use the laundry. The staff were excellent "

"Nice large room in a modern hotel in a decent location. Only downside was that we were in a room that had an interconnecting door (not in use) and the acoustics were terrible, we could hear the next rooms conversation as if it was in our room. Thankfully they/we were out most of the time, but I wish we’d asked to move rooms when we arrived (by the time we realised we’d already unpacked and got settled). Better sound proofing on the interconnecting doors is needed."

"Staff friendly able to handle questions "

"Spacious, clean rooms. Poorly equipped regarding lighting and mirrors for hair and make up but otherwise very comfortable. Poorly replenished breakfasts but tasty food when available"

"So this bunk bed room isn’t exactly the “family” room I thought I reserved. Not sure how a family shares a room where the shower walks out directly by the bed, unless they are a family of nudists. We had to leave the room to provide privacy so we could take turns showering! This room was so small you could barely maneuver around your luggage, and it was very hot even with the air conditioning on. The fitted sheet on the top bunk was so tiny it didn’t even cover the mattress and the single pillow...

"Staff were amazing so friendly and helpful location is perfect for group of girls needing to be near main nightlife"

"Well worth checking out the observatory and the Seahorse Lounge, a nice place to hang out in, really nice staff. "