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"The stat was perfect just wish there had been a fridge in our room"

"I was laying in the bed watching tv, when something caught my eye. It was a roach crawling on my pillow. I jumped up and tried to kill it, but it got away. I immediately called the front desk to ask for a room change, but the front desk clerk advised that they were completely book. I advised that I wasn't staying in that room and they had to do something. He asked if I'd like someone to come to the room to try to get rid of it. I said yes. The guy came and at first we couldn't find the roach....

"I enjoy the CVS & restaurants within the facility!"

"No mold on Celing on 17th floor merchandise overpriced can’t enjoy your stay people always stopping trying to offer promos to microwave or fridge in room horrible experience rooms outdated "

"Awful room make-up service. You have to call them to book an appointment for room clean service."

"A very non competitive pool seating option, the sink faucet in the bathroom was loose, the tv had almost no movie options, and the bathroom did seem not cleaned when we checked in. "

"Booked a 1 bed delux but wasn’t available at check-in so upgraded to a 2 bedroom and was very happy.. these are basically like condos. So we ended up having a large living room, dining room and kitchen. The main bedroom had a king bed with soaking tub with separate shower and second room had two queen beds with separate bath. The property buildings themselves are older, but the inside was updated and very clean. Yes I would stay here again."

" Views are stunning "

"Worst stay in my life "

"Very nice room"

"Yes"

"Sugiero ir a desayunar al Grand Luxe Café del Palazzo; es más grande y está más tranquilo. No dejen de cenar con Buddy, recomiendo el Capellini a la Arrabiata, aunque no esté en la carta, te lo preparan y es delicioso... Poquito picante para los que no comen chile."

"Definitely a great place to stay if you are looking to be able to walk around. "

"Stay elsewhere"

"The hotel was fabulous. Customer service was above and beyond. I would definitely stay there again."

"No coffee or tea machine arrangement in room . "

"Clean room, polite staff, amazing pool."

"I never back to this hotel. The personal not friendly and they are not helping you with any requests. Not even booking. I just find one lady she was caring and helpful. The rest not even check their system when you have any request . The room the give it to me it was looks like a cage. They didn’t clean the room properly. I don’t have a good experience with this hotel . Pool area was discussing. "

"Really great experience. All the amenities were great and staff were very friendly."