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"When we arrived the booking system had broken and there was a queue of 20 people waiting to check in. Staff were patient but tempers were fraying. We left it two hours and things were better but it still took 20 mins to check in on an antiquated system. Staff were kind. Rooms ok but threadbare carpets, salt-crusted windows and a faint smell of stale smoke. Shower good. Breakfast so-so (usual horrible sausage, nicer eggs). When we left there was a row going on between staff and guests who had...

"Good stay. Room was fine as had been upgraded. Abby stood out with regards to excellent customer service in the restaurant. At times, the dining room seemed understaffed but all staff worked hard. Would stay again."

"I loved the Savoy so friendly and lovely atmosphere.I have been recommending it to others already !"

"Convient place"

"Clean room, central location."

"Lovely room . Very comfy bed. Really lovely staff. Will book again !"

"great location"

"Cheap n cheerful was a lovely break, breakfast was top quality, lots of options. Lovely bar areas, and Happy Hour 12-7 was perfect."

"First time at the hotel. The staff are so helpful and friendly, the rooms are really nice and comfortable, the food was good , and being able to book a parking space is a great bonus."

"Lovely sea view room which was clean and comfortable, reception staff quite rude and unhelpful. Breakfast lovely but a bit slow refilling empty dishes"

"Excellent location and a nice hotel"

"Staff was really friendly, room was spacious and very clean. Locwas excellent"