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"Nice hotel. Stayed there 6 nights. Comfortable "

"The hotel was so so ,"

"We had a very pleasant stay. The room was clean and comfortable, the staff was friendly and helpful, and the overall atmosphere was relaxing. The kitchen had everything needed for basic cooking, and the laundry service was convenient. Great location and good value for the price. We would happily stay here again."

"فندق رائع والغرف نظيفة وهادية"

"Goed ontbijt, aardig en behulpzaam personeel die hun best doen ene goed antwoord te geven."

"Staff offered early check in (as i arrived early) but charged full rate (snd higher than the one i had for next nights) Iron board was bender and fall on me "

"So so…not so good experience"

"The Sheraton Astana is a standout choice in the city. The property is impeccably maintained with a sleek, modern aesthetic. What truly sets it apart is the staff; they are attentive, professional, and go out of their way to ensure a seamless stay. The rooms offer a perfect blend of comfort and functionality, and the central location makes it incredibly convenient for exploring the city. Highly recommended for both business and leisure travelers."

"الموقع ممتاز على بعد امتار من مول Esentai وستار بكس وهناك كافيهات ومطاعم راقية وممتازة والغرف نظيفة جدا والطاقم معاملتهم ممتازة وشرحين والكل يحاول يساعد "

"Great place"

"..."

"Great stay in the city centre of Almaty. Great breakfast, lots of options."

"Fair warning this is a 3 star hotel not a 5 star as advertised. For the money there are much better options in the city. Pros: breakfast was excellent. Atrium looks impressive. Ambience for the restaurant in the front of the property (yurt in a nicely landscaped lawn area). Cons: hotel is tired looking and in serious need of renovations. Atrium smells of diesel fumes i suspect being used to power the glass elevators. Rooms have some tech upgrades (electric curtains, lots of light button...

"Es gibt ein Supermarkt, Bank, Park und Restaurants in der Nähe. Frühstück wird in mehreren Menü Variationen angeboten, war sehr lecker "

"Alles sehr zu empfehlen, die gastfreundlicher ist grenzenlos Hohes Niveau"