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"Did not receive the breakfast pack we paid for will not stay again"

"Was so different like the pictures and Expedia says, I run 5 minutes later than I saw the room and made a reservation right away in premier inn. I need y money back for this reservation that I don't use."

"My stay at Thistle was quite brief as I arrived late in the evening and went to the airport quite early in the morning. The hotel staff were absolutely brilliant, they were friendly and efficient. The room was ok, clean and fine for one night. The one thing I did not like much was the noise you can hear from the street."

"Brilliant staff, great service and excellent room! Thank you, as always! A**"

"Comoda, essenziale, pulita, precisa, personale educato. Colazione buon. Lo consiglio vivamente"

"Great place to stay!"

"You can definitely sense the age of the building and the rooms, but it was a really pleasant stay and had very nice amenities and grounds."

"It was a lovely relaxing stay!"

"Clean with plenty of breakfast options at the service station and at the hotel itself. A very useful hotel for a Stansted flight."

"The hotel was good for £58 a night just before flying. The lady behind the desk was absolutely lovely when we checked in. The rooms were clean but they miss out on detailed cleaning but for one night, it isn’t an issue. Room was huge, we walked in and said ‘woah’! Very close to the airport, easy bus services that drop you off just outside the services. Also very close to multi different food places and they had their own separate car park from the services one."

"Work retreat organised a few months ago.. Absolutely flawless check in, staff went out of their way to make our stay fun and memorable. Beautifully renovated with old and new features. The spa area was so refreshing. Would highly recommend booking the suites as really good value for money as all extras including spa access are included. You also get a private living space including an outdoor shared hydrotherapy pool which is great for a large group or family."

"What a beautiful place to stay. Lovely hotel and grounds, easy access into Tring and surrounding countryside. We had a superior room with garden view - lovely room, nice amount of space, lovely bed and bathroom and partial views of the garden (room 344) 2 lads behind the bar were great, they certainly were kept busy as hotel is popular. Dinner was good quality - we had the inclusive menu as pre paid for dinner and breakfast. Breakfast also nice, but did have to wait around 20 minutes for...

"My bedroom was comfortable and the bathroom was well appointed and modern. The only thing I would say was that the twin room that I was in wasn't really suitable for business travellers as it didn't have a proper desk. I used the bar instead which was a little noisy. I discovered after going to bed that the smoke/fire detector had a red flashing light on it which illuminated the whole bedroom and disturbed me when going to sleep. Also the car park is not big enough for the hotel size, meaning...

"Convenient, very helpful staff"

"The Leonardo Hotel exceeded all our expectations. From the moment we entered the lobby, we were impressed by its magnificent ambiance and warmly welcomed by the friendly front desk staff. The cleanliness and freshness of the entire property were truly refreshing. The hotel is also conveniently located near the High Street, where there are numerous restaurants and shops, all within walking distance of train and bus services. Our room was spacious, comfortable, and well-appointed, making our...

"Room was well appointed and clean. Staff was very courteous. Check in experience was smooth and quick. Good place and recommended for stay."

"Great place to stay. I'd recommend."

"such a beautiful location and did what I needed for a one night stay. Only small thing was a bit of improvement on housekeeping and maintenance in the room I was in, but i would stay again."

"Good"