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"I had high expectations for Secrets Playa Esmeralda given the Secrets brand, but unfortunately this stay was disappointing from the moment we arrived. Our room was not ready by the published check-in time, and rather than receiving proactive communication or an apology, we felt repeatedly pushed aside. This was a frustrating way to begin what was supposed to be a relaxing vacation. The service throughout the resort often felt transactional instead of hospitable. Within minutes of arriving, we...

"Un hotel super acondicionado una playa espertacular 14 restaurant y un service 👌"

"Great experience at Zemi Miches will go back"

"One of the worst all inclusive I have been, food was bad, cold and dry, the hotel was overcrowded, employees were rude and over worked specific the sales person from the club viva I wanted to ask questions about the club and her answer was this only for tourist not for Dominican, I USA citizens. I would never recommend these hotels to anyone."

"Host was attentive and responsive. Spacious rooms. Only one hot shower at a time, concurrent showers will be Luke warm."