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Viva Miches By Wyndham, A Trademark All Inclusive Resort

4.0 star property
Property in Miches with 5 restaurants and bars

Choose dates to view prices

Photo gallery for Viva Miches By Wyndham, A Trademark All Inclusive Resort

Outdoor pool
Lobby
4 bars/lounges
Restaurant
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Laundry
  • Parking included
  • Housekeeping
The current price is SAR 1,610
SAR 1,610 total
includes taxes & fees
21 Jul - 22 Jul

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Accesible Room, 2 Queen Beds, Non Smoking

Minibar, individually decorated, individually furnished

Superior Accesible Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Oceanfront, 1 King Bed Room, Non Smoking

Minibar, individually decorated, individually furnished

Oceanfront, 1 King Bed Room, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
  • 37.39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Minibar, individually decorated, individually furnished

Superior Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Splash Oceanfront Room, 1 King Bed, Non Smoking

Splash Oceanfront Room, 1 King Bed, Non Smoking | Minibar, individually decorated, individually furnished

Splash Oceanfront Room, 1 King Bed, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 37.39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Splash Ocean View Room, 1 King Bed, Non Smoking

Minibar, individually decorated, individually furnished

Splash Ocean View Room, 1 King Bed, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 29.37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Splash Oceanfront Room, 2 Queen Beds, Non Smoking

Minibar, individually decorated, individually furnished

Splash Oceanfront Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
  • 37.39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Room, 2 Queen Beds, Non Smoking

Minibar, individually decorated, individually furnished

Ocean View Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
  • 29.37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Splash Ocean View Room, 2 Queen Beds, Non Smoking

Minibar, individually decorated, individually furnished

Splash Ocean View Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 29.37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Oceanfront Room, 2 Queen Beds, Non Smoking

Minibar, individually decorated, individually furnished

Oceanfront Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
  • 37.39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Minibar, individually decorated, individually furnished

Superior Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Room, 1 King Bed, Non Smoking

Minibar, individually decorated, individually furnished

Ocean View Room, 1 King Bed, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
  • 29.37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Playa Esmeralda, Miches, El Seibo, 24000

Getting around

  • Punta Cana Intl. Airport (PUJ) - 95 min drive

Restaurants

  • ‪Coco Plum - ‬11 min drive
  • ‪Cayuco Restaurant - ‬10 min drive
  • ‪Al Coco Restaurant - ‬26 min drive
  • ‪Jacqueline Asadero & Restaurant - ‬25 min drive
  • ‪La Playita Sport Bar & Grill Miches - ‬25 min drive

About this property

Viva Miches By Wyndham, A Trademark All Inclusive Resort

Upscale property
A coffee shop/cafe, dry cleaning/laundry services, and 4 bars are just a few of the amenities provided at Viva Miches By Wyndham, A Trademark All Inclusive Resort. Be sure to enjoy a meal at any of the 5 on-site restaurants. Stay connected with free WiFi in public areas.
Other perks at this property include:
  • An outdoor pool
  • Free self parking
  • A water dispenser, a 24-hour front desk, and tour/ticket assistance
  • Concierge services and outdoor furniture
Room features
All 486 individually furnished rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like minibars.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and free infant beds

All inclusive details

All-inclusive room rates at Viva Miches By Wyndham, A Trademark All Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Atlantis Restaurant
  • Atlantis Restaurant
  • Fusion Oriental Restauran
  • La Yuca Restaurant
  • Latin Fusion Restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Viva Miches By Wyndham A Trademark All Inclusive Resort
Viva Miches By Wyndham, A Trademark All Inclusive Resort Miches

Frequently asked questions

Does Viva Miches By Wyndham, A Trademark All Inclusive Resort have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Viva Miches By Wyndham, A Trademark All Inclusive Resort?

As of 20 Rajab 2025, prices found for a 1-night stay for 2 adults at Viva Miches By Wyndham, A Trademark All Inclusive Resort on 21 Rajab 2025 start from $429.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viva Miches By Wyndham, A Trademark All Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viva Miches By Wyndham, A Trademark All Inclusive Resort?

Self parking is free at this property.

What time is check-in at Viva Miches By Wyndham, A Trademark All Inclusive Resort?

Check-in begins at 3:00 PM.

What time is check-out at Viva Miches By Wyndham, A Trademark All Inclusive Resort?

Check-out is at noon.

Are there all-inclusive benefits at Viva Miches By Wyndham, A Trademark All Inclusive Resort?

Some rate plans available at this property are all-inclusive.

Where is Viva Miches By Wyndham, A Trademark All Inclusive Resort located?

Situated in Miches, this property is 2.7 mi (4.3 km) from Playa Esmeralda and within 12 mi (20 km) of Refugio de Vida Silvestre Lagunas Redonda y Limón and Playa Arriba. Montaña Redonda is 10.4 mi (16.8 km) away.

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Viva Miches By Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 18 out of 63 reviews
Rating 8 - Good. 18 out of 63 reviews
Rating 6 - Okay. 10 out of 63 reviews
Rating 4 - Poor. 10 out of 63 reviews
Rating 2 - Terrible. 7 out of 63 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is awsome. The Pool is nice and good ambiance. The gym is pretty good.
Stayed 2 nights in Jul 2025

8/10 Good

Mikel Jamil

Liked: Cleanliness, property conditions & facilities
This Resort is family friendly, the food is great, i love that everything is close by but it needs more entertainment. Every night and day everything is repetitive so it gets boring. Overall I'll guve it 8.5/10 because i went to relax and i did get to do that since its not much to do. The crowd is more seniors and families with kids.
Stayed 7 nights in Jun 2025

8/10 Good

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Pros - new resort, great pool and beach, fun shows each night, friendly staff cons - distance from airport, some things still being worked on, but wasn't a bother to us, smaller compared to other resorts and restaurants had to be reserved at midnight 48 hrs ahead of time.
Stayed 7 nights in Mar 2025

8/10 Good

Patricia Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach.
Stayed 7 nights in Dec 2024

4/10 Poor

Nadyra

Disliked: Staff & service, property conditions & facilities
There were limited selection of food at both the buffet and snack bar. Very hard to make reservations at restaurants. Some of the staff was not helpful. Very poor and limited liquor selection.
Stayed 4 nights in May 2025

8/10 Good

Ruben

Liked: Amenities, property conditions & facilities
The hotel is new & beautiful. The location is secluded there is nothing to do outside the hotel only the excursion that are offered exclusively by the hotel. Food is not good at buffet or snack bar. For the ala cart restaurants you can only reserve 3 days in advance good and bad depending on how many days you are staying I was only able to try the Mediterranean restaurant in a 5 day stay. The staff is very nice & attentive but some times very slow and no the hotel was not packed. Entrainment at all times was great.
Stayed 5 nights in May 2025

8/10 Good

Angela

4 stars
Stayed 7 nights in Mar 2025

4/10 Poor

Mercedes

Good: Night shows Spa Bad: Food (kind of poor) Drinks (watery) Beach (not clear water) Doors’s room (ppl were slamming the doors for able to closed them) Noisy air condition
Stayed 3 nights in Apr 2025

10/10 Excellent

Nelsy

Liked: Cleanliness, staff & service, property conditions & facilities
I love your staff especially Carmelo from animation team he made us feel welcome since day one I love the children activities and the excursions 😃😃😃
Stayed 5 nights in Feb 2025

4/10 Poor

Lindsy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is an hour and half from airport, did not have airport shuttle, so $$ extra money for transportation $ 7200 peso, both ways, ridiculous. Food was repetitive and not very good. Entertainment mediocre. Not a good experience, worst family vacation ever. Not recommend
Stayed 6 nights in Apr 2025

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
The staff on the property were fantastic. They made you feel welcomed and tried to accommodate any need you requested. However, I have dietary allergies and I was very restricted in what I could eat. The app was clear that there was various gluten options. This was not the case once we arrived. I was restricted to the same food for breakfast and only a chocolate chip muffin. They did not have any bread
Stayed 4 nights in Apr 2025

2/10 Terrible

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone that worked there so nice and is so very helpful. The resort is beautiful and the area is also so very beautiful. The tour guides are very knowledgeable and speaks quite a few different languages. Johnathan taught me a lot about the Dominican Republic punta cana and Mitches. Thank you so much for making our trip so special. God bless
Stayed 7 nights in Jan 2025

4/10 Poor

Paloma

Disliked: Cleanliness, property conditions & facilities
Food quality was poor. Options were limited. Staff was nice and entertainment was fun around the pool and beach area.
Stayed 3 nights in Dec 2024

6/10 Okay

Leslie P

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
For a new property there should be higher standard amenities. There is no shower door so all the water comes out the shower onto the bathroom floor. There was no trash can in the rooms. The bathrooms in common areas lacked of water in the sinks. Water pressure was very faint. Access to have concierge was none. During check in time there was only one bell boy on site. Front office staff very rudely told us we had to wait. Pools and jacuzzi had no hand rails to hold on to . Staff is what made the experience nice.
Stayed 4 nights in May 2025

2/10 Terrible

Naquishea

Disliked: Cleanliness, amenities, property conditions & facilities
It's 9:13 local time. I decided to leave the review ahead of checking out since housekeeping just opened my room door with their keys while I was undressing! It's no where near check out time! This is the worst resort I've visited. The staff is rude. During check in, I forgot to ask a question and Jennifer (front desk area), stated "No, I'm busy!" The bellhop was extremely rude on June 19th/6pm taking luggage to the room. I wear a knee brace. He sighed and continuously looked back at me as if he was agitated I walked a bit slower. Generally, food isn't as important when I'm traveling. However, everyone in my family struggled to find decent food so we ate a ton of fruit. They did not like the food at all. We were told to make reservations for other restaurants on the property, but the reservations were filled upon arrival day 1. Staff appeared to assist and help those they chose to. This is the 3rd resort I've visited this summer, the absolute worst and calling this even a 3 star resort is a stretch!
Stayed 3 nights in Jun 2025

6/10 Okay

leonid

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
water in ocean dirty and dark.Pools small and water cold.There are no elements of luxury and comfort.
Stayed 14 nights in Jan 2025

6/10 Okay

Jelena

Liked: Cleanliness, property conditions & facilities
Cons: Property is secluded so you are not bothered by sellers on the beach, clean rooms, small hotel setting so no issues with chairs, no lines for the elevator, no lines for the buffet; Jennifer at front desk is the best and is very helpful! Pros: bartenders need training!!! If you order a drink from multiple bartenders - they would taste different; employees attitude is not the greatest - you could ask for more yoghurt at breakfast and hear “no more.. tomorrow”, supply chain issue - constantly an issue with running out of something: tonic water, vermouth or multiple other things, pillows are horrible and we had to sleep on the folded towel not to have a neck pain; murky water in the ocean - multiple rivers there and water is not blue or see thru at all; only few employees know English so be prepared to explain on your fingers.
Stayed 7 nights in Mar 2025

4/10 Poor

Serkan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
My review is mixed but this place has so much potential and fails in so many ways. Check-in Process (slow and provides so little info) A la carte restaurants (great service/amazing food (quantity of food tiny) but making reservations is impossible) told us only available last 2 days of our 7 day stay. Buffet Restaurant: food was excellent/service so slow (food best when first opens for lunch) Bar: Worst liquor I ever had at an all inclusive, unsure what it is but it ain't good. Gives bad hang overs . The bartenders only know how to make drinks on menu. Location: off the beaten path and is like an untouched paradise (water/sand beautiful no sargassum time of visit.) Cafe: worst service and worst coffee. They were closed during open times for cleaning. Cleanest Cafe I ever seen that never is open for business. Entertainment team: is amazing. During the day and at night. Lots of fun activities. Very youthful crew. Would I come back here, maybe they really need to work on their hospitality. One example is waiting to fill my cup with water from the machine at the bar and a worker wearing white shirt (pool guy) cut me off too fill his water cup. A worker by the Pool Pizzeria bathrooms made an inappropriate sexual comment to my wife that she ignored. At check-out the girl at the desk made an inappropriate comment asking if my wife was my daughter. Seems as if lots of hate towards mixed couples at the resort because of ignorant and untrained staff.
Stayed 7 nights in Jun 2025

2/10 Terrible

Hector

Liked: Cleanliness, staff & service
Disliked: Amenities
☠️⚠️It is NOT a five-star hotel BY NO means at all. The food at the buffet was always cold and just OK. No top-shelf alcohol in the whole place. 6 ppl from our party had digestional issues for days. Management is irresponsible and does not care about customer complaints or SAFETY My 5 and 8-year-old niece and nephew were let out of the kids" club without anyone from our family signing them out. We found them by the pool alone. Thank god we came back from the beach on time! Not only could they have drowned in the pool, they also could have been abducted. I did speak to the manager the kids"club/entertainment. HE SAID HE will address this and get back to me. I'm still waiting for a response! I also called corporate and waiting for a response from them as well. We had a big family event 70+ people That is why did not leave immediately! This is unacceptable! Go to a place that values you, your vacation needs and your Safety. The staff (workers) were great and did the best they could under terrible management. Shame on you Wyndham!
Stayed 7 nights in May 2025

6/10 Okay

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
I went to Miches Wyndham in May 2025, my Overall experience was good. The resort was a good size, very clean, still fairly new. The food was decent lots of variety.**Be careful what airline you book with as some airlines do not provide a shuttle service and this will end up costing you alot. The hotel does not provide a shuttle. Viva by Wyndham owns alot of the excursions, overpriced and horrible food. We did Saonan Island. Beautiful, Viva owned the boat and made the arrangements. There was a 5$ fee to access the Island that was not included in the 149 USD$ cost per person for the trip. They made so much money the right thing to do is to cover the island fee and serve proper food. They served bland food, cold rice, cold meet, dry pasta salad with no taste. Otherwise it was an ok experience. Relaxing. The shows were amazing. The daily activities were repetitive every single day was the same Animation activity , could use different activities. Some animators didn’t seem like they wanted to do the activities which didn’t help. Pools were nice and big, only critique was there were no ramps by the stairs to enter and exit the pools. Only one walk in and walk out accesible area again without a ramp. I had to help out a senior get out of the pool as they had nothing to support their body weight should they want to get in and out of the pool. Not the safest, even myself since there was no ramp it wasnt always evident that there were stairs inside the pool causing a hazard. 6/10
Stayed 8 nights in May 2025

6/10 Okay

Sherri

Liked: Staff & service, amenities, property conditions & facilities
Everyone has their own opinions and expectations. So here are mine. The resort itself was beautiful and clean. The rooms are spacious and clean. Be careful if your feet are wet anywhere whether at pool or room as it becomes very slippery and you may fall. The staff were very friendly and seemed happy to serve you. The only one problem, that it language barrier. They need to learn English. They work very hard for very little so please tip them. The food was adequate. It was never hot and barely warm. Being from United States, I found very little that I like. The restaurants are almost impossible to get a reservation unless you go to guest services and complain. I hate to complain. Even them some from my group weren't all that impressed. I never got in one. The pool was wonderful and their staff were eager to engage you in activities. So to sum it up, we had fun being there with friends, weather was great, beautiful setting but I will not be going back. There is very little to do however I do suggest letting the crew take you sailing and please tip them. Other people may think it's perfect. This is just my opinion. weactivitiesclean
Stayed 7 nights in Mar 2025

2/10 Terrible

Moises

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel I have ever visited. I booked 3 Nights and had to leave after the 1st Night. The service was horrible. They gave me a room with a broken AC. And after I threatened to leave the hotel on the first night they changed my room after 12:00 am. On top of that my Wife and 3 year old got food poisoning at their main buffet. They expend all night vomiting. I even had to take my son to a hospital due to high fever and vomitting. I requested a Refund and they neglected and told me to check with Expedia who contacted the hotel and were unresponsive. The food was horrible. We found hair on the food and cold fries. Worst experience ever. I do not recommend this hotel at all.

6/10 Okay

Carol

Liked: Cleanliness
Disliked: Staff & service, amenities
Beach was amazing, lots of loungers and calm waters. It’s true the water isn’t clear. Only see you hand in the water for about a foot and a half in front of you with a mask. But the water is not brown or murky looking. Spent a lot of time in the ocean. Staff at bars were slow and made you feel like a bother. Liquor was mostly no name brands or not great quality. Never got the same drink twice to taste the same. House wines are terrible. Unpleasant. Resort is ok. It’s new so it’s nice but everything is cheap so it won’t be nice very long. Restaurants were terrible unfortunately. Japanese was what you expect but the rest were very questionable. Buffet is ok, most things were barely warm unless it was prepared in front of you. Breads and baked stuff were excellent. I will really miss the beach. It’s nice for walking and beautiful untouched nature all around. The hobbi cat sail boats you can take out were a nice touch too. Definitely do that. I’ve been to many resorts and this one is below average with the exception of the oceanfront. Also the resort caters to Europeans, mostly Italians as per the staff said. So somethings like ice machines do not exist in the hotel. You can only get it from the bar. Oh and the mini fridge in your room is only stocked when you check in. Ours had one coke, one club soda, one tonic water. For two people for a week. I did have a good time but they need better staff and to not cheap out and provide a better experience.
Stayed 7 nights in Feb 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience and I recommend going here. Here’s my thoughts: Pros: Clean, friendly and super helpful staff, lots of stuff to do. They have so many workers trying to make you happy - crazy like 1 employee per 2 guests! Cons: 1. Far from airport (1.5 hour) without any hotel shuttle so you have to either rent a car or get taxi or call hotel to get transportation ($180 each way). We rented car with full insurance ($600). It was a mistake! Driving in DR is a nightmare. Roads are mostly ok but lookout for crazy drivers, motor bikes meant for 1 person but packed with whole family! It is rare to have headlights or tail light working. Lookout for stray dogs everywhere! Also many locals just hang out by the road so be careful not to run them over. Don’t drive at night - you will likely get in a crash. 2. The resort food was about 1 out of 5 including all the restaurants. They have HUGE selection at their main buffet and almost everything LOOKS absolutely amazing. But it lacks taste and quality. The fruits, salads, coffee, ice cream, croissants, guacamole/chips and most cooked veggies were excellent. Everything else we tried were awful. They have 3 beautiful wood-fired pizza ovens onsite but NO WOOD! So we never saw them in action. The pizzas they had were worse than any frozen pizza I ever had. I think they were baked in microwave oven as they lacked any color. All meats I tried were awful. Best meal was scrambled eggs. Baked chicken was ok too.
Stayed 7 nights in Jan 2025