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"The hotel seems quite recent and fixture and fittings are good. The room was clean. Nice reception staff. A little drawback in our room: the triple room was quite tight and there was a big pillar on the middle of our room Also parking was really tight. We arrived quite late and struggled to park"

"Everything was great"

"Stayed in one of the VIP rooms. However, wasn't one with the jacuzzi which seemed a little misleading based on the description. Arrived at the spa for them to have no record of us and waited for them to sort it out which considering the paying for club access is kind of a mood killer. That said the spa is nice and the treatment was fantastic. One of the upstairs shower rooms has mould on the wall which again isn't acceptable. However the venue is lovely. Breakfast was amazing, with lovely...

"Newly rebranded as a Holiday Inn all was newly refurbished and staff helpful and friendly"

"Not Clean and not proper AC"

"The main house looks lovely but don’t be fooled. First room in the Waterhouse was a disaster the stench was awful! Mould and damp. Room was swapped but not much better, dirty and damage to the walls. The staff are just rude and unhelpful. Asked where breakfast was, directed to the main house. Stood for 10 mins being ignored by staff so approached a lady and asked, got barked at ‘we open at 7:30!’ Ok no one informed me and only asked if I could get a coffee as there was nowhere else to have one...

"Good facilities, clean room"

"Very clean room and helpful staff when needed"

"Great convenient hotel"

"Really clean bathroom, spotless not a pubic hair in sight! Really appreciated the cleanliness. Bed comfortable, made beautifully and clean sheets. Sofa bed was made up for arrival as requested. Breakfast had everything you needed and was in the price so that’s a bonus. Parking not a problem at all and free! Great location - we were heading to Southampton Port. Would definitely book again."

"Rooms are seriously dated and poorly cleaned, I found rubbish in my room on arrival. No A/C in the rooms you do get a fan but that's it. Would I stay again, probably not"

"Everything about the room and the hotel was lovely, only downside was the wall of the rooms are so thin so you can hear people talking etc in their rooms, other than that one issue everything about the hotel is good. Lots of parking which is good too."

"Spotless, secure accommodation, easy instructions to access out of hours. Plenty additional extras available from host which were appreciated. (Toothpaste, kitchen roll etc) Prompt responses to enquiries from host. Single attic room Perfect for solo traveller with little luggage. Thank you"

"i think her name was Jess, she was super helpful. everything was really clean here"