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The Chiltern Hotel

3.0 star property
Hotel in Luton with a 24-hour front desk and a restaurant

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Photo gallery for The Chiltern Hotel

Standard Room, 2 Twin Beds | 1 bedroom, desk, free WiFi, bed sheets
Breakfast and dinner served
Lobby
Elevator
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is SAR 255
SAR 321 total
includes taxes & fees
20 Jul - 21 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | 1 bedroom, desk, free WiFi, bed sheets

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Desk
Wardrobe or closet
Daily housekeeping
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | 1 bedroom, desk, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Desk
Wardrobe or closet
Daily housekeeping
  • 9 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, desk, free WiFi, bed sheets

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Desk
Wardrobe or closet
Daily housekeeping
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, desk, free WiFi, bed sheets

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Desk
Wardrobe or closet
Daily housekeeping
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Desk
Wardrobe or closet
Daily housekeeping
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, desk, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Desk
Wardrobe or closet
Daily housekeeping
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
Waller Avenue, Luton, England, LU4 9RU

What's nearby

  • Kenilworth Road Stadium - 2 min drive - 1.7 km
  • Luton Mall - 4 min drive - 3.1 km
  • Grosvenor Casinos - 4 min drive - 3.4 km
  • University of Bedfordshire - 4 min drive - 3.4 km
  • ZSL Whipsnade Zoo - 18 min drive - 12.4 km

Getting around

  • Leagrave Station - 20 min walk
  • Luton Airport (LTN) - 13 min drive

Restaurants

  • ‪The BIscot Mill - ‬3 min drive
  • ‪Bamboo Gardens - ‬20 min walk
  • ‪KFC - ‬8 min walk
  • ‪Pizza Hut - ‬2 min drive
  • ‪Costa Express - ‬19 min walk

About this property

The Chiltern Hotel

Property highlights
Take advantage of dry cleaning/laundry services, a bar, and a restaurant at The Chiltern Hotel. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Smoke-free premises, luggage storage, and a 24-hour front desk
Room features
All 97 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and room service.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Heating, daily housekeeping, and desks

Languages

English, Polish

Similar properties

Garden

Old Palace Lodge Hotel

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
8.0 out of 10, Very Good, 438 reviews
The price is SAR 231
SAR 277 total
includes taxes & fees
21 Jul - 22 Jul
Old Palace Lodge Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chiltern Restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's breakfast is served in guestrooms.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Chiltern Hotel
Chiltern Hotel Luton
Chiltern Luton
Hotel Chiltern
OYO The Chiltern Hotel
The Chiltern Hotel Hotel
The Chiltern Hotel Luton
Chiltern Hotel Luton Airport
The Chiltern Hotel Hotel Luton

Frequently asked questions

Is The Chiltern Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Chiltern Hotel?

Self parking is free at this property.

What time is check-in at The Chiltern Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Chiltern Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Chiltern Hotel located?

Situated in Luton, this hotel is within 3 mi (5 km) of Kenilworth Road Stadium, Genting Casino Luton, and Cineworld Luton. Luton Mall and University of Bedfordshire are also within 3 mi (5 km). Leagrave Station is 20 minutes by foot.

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The Chiltern Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 80 out of 561 reviews
Rating 8 - Good. 163 out of 561 reviews
Rating 6 - Okay. 138 out of 561 reviews
Rating 4 - Poor. 96 out of 561 reviews
Rating 2 - Terrible. 84 out of 561 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10

For the price very good place
Stayed 1 night in May 2025

6/10

Clean and adequate but no dining facility
Stayed 1 night in May 2025

10/10

Am sooo hapyyyy room is very clean and safe place
Stayed 1 night in May 2025

4/10

Staff at check in to be more experienced and polite to visitors
Stayed 1 night in May 2025

10/10

Helpful staff
Stayed 1 night in Feb 2025

6/10

This hotel should genuinely not be open to the public as it is clearly currently being used for housing refugees.
Stayed 1 night in Dec 2024

4/10

Really noisy neighbours (other guests). Not sure if this is a migrant hotel, but the guests were not very considerate, didn’t speak or understand English and were quite rude tbh. Stayed here for 2x 4 nights visits and will definitely NOT be staying again when in the area!!
Stayed 4 nights in Jan 2025

2/10

This hotel should not be allowed to be open to the public, it's full of homeless people, refugees and when we came back to get our car as we didn't feel safe leaving our car their so we didn't even stay, the reception area was taken over by about 20 people praying on their mats and looked insulted we had walked in. Disgusting hotel and not a safe feeling at all.
Stayed 1 night in Feb 2025

2/10

The place is old, but not an issue. But the sheets weren't really clean and found a pubic hairs on my pillow. I slept in my day clothes. The facilities had free parking. I parked and asked reception during check in if that's the right place to park and they advice me yes. After return home from my business trip, I get a parking ticket from the hotel. I provided my receipts and prove I actually stayed there but yet they still insist to charge me with debt collection. Two night stay was 140 pounds. The fine is 170 pounds, and with Eurocar admin charge 45 pounds. After repeated chasing with Eurocar & Hotels.com they still refuse to waive the amount. Want to get ripped off, this is a good place to start.
Stayed 2 nights in Jan 2025

2/10

Unclean, smelt profusely bad and no facilities was usable. Very disappointed in the hotel as online it appeared exquisite. Could not get a drink or a meal. All closed when i returned from the hospital at 9pm No staff around. The double bed was 2 singles pushed together. The bedding was soiled and also the towels. The hotel smelt very foisty
Stayed 1 night in Dec 2024

4/10

Very poor. Bedroom did not have plug in sink, hairdryer, chair in bedroom, toilet roll holder. Lighting dreadful in room and no way to turn lights on or off without getting out of bed and walking to the door. No way of adjusting temperature in room.
Stayed 1 night in Jan 2025

2/10

We had two rooms and it was one of the worst experiences I have ever had in a hotel. Had to be moved multiple times because tv didn’t work. Then the new room had hairs all over the bed. Faeces on the bath towel and for some reason around the window. It felt extremely unsafe and was confirmed the council are also housing people there. The windows wouldn’t close. Because of the cleanliness I couldn’t even have a tea I’m the morning and had to stand there for an hour naked drip drying because of the towels were covered in faeces. Hotel confirmed this was disgusting and would refund. but now no one is taking accountability and I still don’t have the refund.
Towels that have obviously been used to replace toilet roll
Stayed 1 night in Feb 2025

10/10

Stayed 1 night in May 2025

10/10

Stayed 1 night in Jun 2025

8/10

Stayed 5 nights in Jun 2025

6/10

Stayed 1 night in Jun 2025

10/10

Stayed 1 night in May 2025

10/10

Stayed 1 night in Apr 2025

2/10

Stayed 1 night in Feb 2025

8/10

Stayed 1 night in Feb 2025

10/10

Stayed 2 nights in Feb 2025

10/10

Stayed 1 night in Feb 2025

2/10

I book hotels that have a gym which this one said it did, on arrival I was told they don’t have a gym, I had to order food from outside. The furniture in the room looked ready for the tip they had a desk but no chair to sit at the desk. I was ready to walk out and book elsewhere but your policy on booking was non refundable. Disgrace!!!!
Stayed 1 night in Feb 2025

6/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025