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"Beautiful and well kept"

"A really tranquil and well thought out hotel. Great little touches like including an anniversary card in the room for us, and extra amenities in the spa. The staff were friendly and polite, the food was good quality. We ordered room service and the cheesecake was possibly the best I've ever had, it really was perfect 😂😍 the room was spacious and had a lovely little balcony with furniture, we even saw rabbits hopping around adding to the relaxing, retreat vibes. Overall we would definitely...

"The hotel was very dirty corridors to the rooms were smelly and lifts were dirty. If your wanting air conditioning this hotel dosn't have it so if it's hot then your stay will not be comfortable"

"Just not very good, reasonable price but not really budget or bargain, Great location next to the train, Great Western beach and Pub, Just not a very good hotel. The single room is tiny with a tiny bed and looks more like a student doss house. No air con, fan doesn't work, no lift to the 3rd floor. Staff often not available at all, has a chintzy looking restaurant in the front but no idea what or if they serve, so many better places to eat, or stay for that matter. Tired."

"Great location; very friendly, helpful staff, building is a bit wonky."

"Great accommodation, set and laid out perfectly for our arrival. The location is ideal and so close to Padstow, rock, and even polzeath. This is our third year in a row and we went for a slightly larger barn this time (3 best room) which was great and gives a larger kitchen/living area."

"Amazing location, friendly and helpful staff, food was superb! Definitely recommend"

"Absolutely loved our stay here and wish we could’ve stayed for longer.. I didn’t get a chance to use the pool or the spa as we had such lovely weather and we’re enjoying the beach. Staff lovely, comfy bed and lovely shower!"

"This hotel is in a great location, but is really run down. The carpets are all stained, stairwell musty smelling, and the elevator only serves part of the hotel. The free parking is nice (when available) but be prepared to haul your bags up and down the street and stairs. Breakfast was good, but not available until 8am."

"Really ggod accomdayion and pefectly sited for Devon holiday"

"When we arrived at the hotel we were charged an extra £10 to park. No mention of that booking. The Hotel looked like it had been closed down for refurbishment wet paint signs all in reception no furniture. arrived at our rooms had beautiful views but rooms were very tired and dated. carpets are filthy and radiators, filthy bathroom really outdated blocked toilets no loo roll. Shower was awful no power whatsoever very very small cubicle.Just one cup in a room for two people. Kettle has old water...

"Great place to stay and very friendly staff"

"Location location location. It is right in St Ives on the beach. Work out facilities were dated. Loud music playing with no consideration for guests working out. The restaurant is not a destination. Many other better options in the area. A watch out. If traveling with lots of luggage get ready for a strenuous pilgrimage from the train to the hotel up a winding path with stairs."

"Female staff were wonderful, breakfast was great, room clean and great location!"

"I truly enjoyed my stay here, the ammenities were well kept and clean, the staff were very attentive and friendly, the spa facilities were great, the food was delicious and of course the views were breathtaking."

"Attentive staff, friendly and caring. Nice and comfy deluxe double room with harbor view. Good breakfast and lovely dinner experience. Would recommend Greenbank hotel for extended stay!"

"The property was a little dated, but perfect for what we needed - quiet location with a nice little balcony to sit out on in the morning with a coffee and to watch the sunrise! Great breakfast also."

"Pros - Free Parking - Near Centre - Swimming Pool - Shower Pressure - Radiator in the Room Cons - Booked 2 x twin rooms but only gave one key card. When we asked and received the second card it blocked access for the original card. This happened for both rooms we booked. - We stayed 4 nights, it's frustrating that you have to request cleaning by 10am for the following day. - When cleaning was requested, they made the bed but did not clean the bathroom or replace the towels. When we asked ast...