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"Beautiful and well kept"

"Fabulous property never knew it existed very spacious and well maintained v good breakfast excellent spa and lots of outside space"

"We had a great room with a sea view. Very tasty food in the restaurants. Good spa. Friendly staff."

"Just not very good, reasonable price but not really budget or bargain, Great location next to the train, Great Western beach and Pub, Just not a very good hotel. The single room is tiny with a tiny bed and looks more like a student doss house. No air con, fan doesn't work, no lift to the 3rd floor. Staff often not available at all, has a chintzy looking restaurant in the front but no idea what or if they serve, so many better places to eat, or stay for that matter. Tired."

"Great location; very friendly, helpful staff, building is a bit wonky."

"Amazing location, friendly and helpful staff, food was superb! Definitely recommend"

"Great location set-back from the beach. 2 restaurants. A great wine list. Superb gym and spa. Staff were very friendly and helpful"

"We couldn’t even stay the night because the window was boarded up with wood. And the fan that was provided was blowing hot air and was full of dust."

"A little hidden gem. Nice large room in a quiet rural setting with loads of wildlife. The staff were super helpful."

"When we arrived at the hotel we were charged an extra £10 to park. No mention of that booking. The Hotel looked like it had been closed down for refurbishment wet paint signs all in reception no furniture. arrived at our rooms had beautiful views but rooms were very tired and dated. carpets are filthy and radiators, filthy bathroom really outdated blocked toilets no loo roll. Shower was awful no power whatsoever very very small cubicle.Just one cup in a room for two people. Kettle has old water...

"The great western is updating rooms . We got a family room that was newly renovated and it was beautifully done, we had a sea view and street view. There was a misunderstanding on my booking but staff were very helpful and sorted it all out. The hotel has limited parking but you have the option to prebook a space. We struggled with our Irish phone to book parking at the train station as it wouldn't download the app. The breakfast menu had plenty of choice. We were only passing through so did...

"Location location location. It is right in St Ives on the beach. Work out facilities were dated. Loud music playing with no consideration for guests working out. The restaurant is not a destination. Many other better options in the area. A watch out. If traveling with lots of luggage get ready for a strenuous pilgrimage from the train to the hotel up a winding path with stairs."

"Female staff were wonderful, breakfast was great, room clean and great location!"

"I truly enjoyed my stay here, the ammenities were well kept and clean, the staff were very attentive and friendly, the spa facilities were great, the food was delicious and of course the views were breathtaking."

"Attentive staff, friendly and caring. Nice and comfy deluxe double room with harbor view. Good breakfast and lovely dinner experience. Would recommend Greenbank hotel for extended stay!"

"The property was a little dated, but perfect for what we needed - quiet location with a nice little balcony to sit out on in the morning with a coffee and to watch the sunrise! Great breakfast also."

"Pros - Free Parking - Near Centre - Swimming Pool - Shower Pressure - Radiator in the Room Cons - Booked 2 x twin rooms but only gave one key card. When we asked and received the second card it blocked access for the original card. This happened for both rooms we booked. - We stayed 4 nights, it's frustrating that you have to request cleaning by 10am for the following day. - When cleaning was requested, they made the bed but did not clean the bathroom or replace the towels. When we asked ast...