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"Great"

"Older hotel in need of some modern upgrades. Staff was very warm and welcoming. "

"Great staff, wonderful rooms, awesome breakfast , great atmosphere !! "

"Overall, I would say the staff were very friendly and helpful. The room itself was pretty decent and the bathroom was clean, which is what I had like the most. The breakfast was pretty decent and the options were not too bad. I would stay here again in the future "

"I got to check in early it was very nice!"

"Everything that caused a two star review: stains everywhere, ripped shower curtain, dirty playpen, broken sink handle, inaccurate description of Mountain View and baby “crib” which was a dirty pack and play. On Expedia it says “Mountain View room” and the pic is cropped above the now current hotel in front of it. The baby crib described was a pack and play. The one first given was so dirty and then was given a different one which was cleaner but still stained. The shower curtain was torn all...

"We’re a lot active for kids and families!"

"The staff were exceptional, Symphony & Mackenzie at the front desk were so accommodating, friendly and professional. Has to have the frigerator assessed & staff came immediately. Also, exceptional homemade chocolate chip cookies!! "

"The hotel was fine, it was just dated. The bed was not comfortable, at all, and the room AC was not working properly. "

"Nice place clean and updated room. "

"Friendly and accommodating staff and room with beautiful views of the lake! The food and service was excellent at Embers restaurant! "

"Everything was great, from staff to amenities!!"

"Clean room. Nice staff. "

"The staff was extremely helpful and helped us so much when they held our luggage that was delayed late into Denver when our airline left it in Dallas. Very thankful for their kindness!!"

"Hotel full of children for dance competition, hotel did nice job of segregating single travelers to upper floors to reduce noise"

"We had black bear cabin and when we walked in, it smelled of cedar it was immaculately cleaned, and you could hear the water flowing over the rocks. The hot tub was wonderful up and running when we got there overall great experience highly recommend."

"The overnight rate for the valet is $59, so don't be surprised like I was. Public parking is across the street, but I didn't want to use it at night. The valet called me three times at 7 a.m. to ask if I had the key to my car: I couldn't get to the phone quickly enough to answer the first two times. I had left the key with the valet, so the call was totally unnecessary and totally unwelcome at 7 a.m. The air conditioning unit went on and off every five minutes all night no matter what...

"Place is haunted "