"Nice hotel in a great location. The desk said our room was ready but they charged an early check-in fee an hour before 4pm check-in, ridiculous. The room was ready so why make us wait or pay a fee? I could understand a fee if before noon, but not at 3pm. The 4pm check-in time is also ridiculous. What happened to 3:00pm check-in time anyway? I told the desk that while they have policies that require a fee for late check-out, there is no such policy for early check-in. She just shrugged a "tough...

"This is a beautiful place with great service and amenities. A must stay."