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"Second visit so we obviously like the hotel, great location for the town centre (5mins walk), pool and gym are great ( if your female take a £1 coin for locker, if male you get a cricket ball sized keyring and no where to keep it). Breakfast is good value and quality."

"Genuinely I had a great time . The place was beautiful, clean , had great food , most staff were friendly and efficient and it was located perfectly for me invite centre of Liverpool. However a couple of things spoilt my stay there . I asked for my laundry to be done on a Friday evening the day before and the evening before they stop doing the laundry which is the weekend. They didn’t tell me that so they came up and took my clothes and when I rang up about when I can receive my laundry about ...

"There was an issue at check in regarding our family room whereby the expedia booking info hadn't pulled through correctly to the hotel. I would recommend emailing the hotel after booking to reconfirm everything. The family room was a decent size, although towels were stained and the free mini's were half used. The pool facilities were lovely. The pool was a little chilly, but jacuzzi very nice and warm."

"Buen servicio"

"This place is a classic case of all front and no back. While the grand entrance and sparkling chandelier lobby make a great first impression, it’s a complete illusion. You’re paying a premium price for a room that wouldn't feel out of place in a run-down Blackpool B&B. ​The windows were stuck fast, leaving us to sweat out a suffocating night on top of the sheets. To top off the room experience, it’s 2026 and they still haven't invested in curved shower rails, meaning you get to spend your...

"Needs a bar open on sunday afternoon lovely views but no bar to sit and take advantage of it"

"Very nice close too docks stations and nightlife"

"Good size family room, ideal for our night stay in Liverpool."

"z"

"The hotel has a wonderful ambience , probably created by the staff who are extremely helpful and friendly, as well as hard working. The cleanliness and efficiency is created by this commitment shown by the personell"

"Easy parking, great location…..fab desk staff"

"Friendly staff, easy access, great location will be staying again"

"Great room and hotel, easy self check in very straight forward. the corridor outside our room room 146 hadn’t been cleaned when we checked in at 3pm, empty bottles, clusters of balloons, glasses all stacked boxes on the floor, rubbish etc and was still there when we checked out in the morning, just a bit of an eyesore when going in and out the room. Great service at the bar and the room was great."