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"I’ve stayed here many times before. In my opinion this is by far the best hotel I’ve stayed in during my visits to Liverpool. It’s in a great location, not too far away from the city centre. Liverpool One is approximately a twenty minute walk away. It’s a nice walk along the dockside. The hotel is lovely and clean and the staff are friendly and really helpful. The rooms are huge with comfortable beds and the facilities are spot on. We sat and had a drink in the bar area and within a few...

"The location of the hotel was excellent for the train station and town centre The room probably needs updating the bathroom especially had a noisy extractor fan and the bath was flimsy. Lovely spa and breakfast was nice to"

"Great place to stay! Amenities were also fantastic."

"Beautiful hotel and fantastic staff!"

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"Daniel on the front desk was amazing, there was also a young lady who helped us with our air conditioning as we were having problems, she then went out of her way to bring us a fan and a bucket of ice for our drinks. The staff are fantastic and nothing is too much for them. Daniel had me in stitches, absolutely cracking personality."

"The hotel has an excellent ocation right by Albert Dock and Liverpool One,and a short walk to the center. We found our room to be very clean, but a bit on the small side. They offer an excellent buffet breakfast with various hot and cold dishes. Parking is available at the 2-minute walk nearby Q-Park John Lewis (where the hotel can offer a discount). I would not hesitate to stay here again."

"The staff were very helpful"

"Clean & Quiet. Friendly and courteous staff."

"Absolutely amazing stay! Could not fault one thing. The reception staff were so kind and caring. Comfy bed. City centre location… what more could you ask for! Will definitely will be making a return :)"

"Friendly, professional and caring management. Traveling with my handicapped father and the management team was compassionate and very supportive. A+++ experience. I recommend the hotel for those with handicapped family who wish to enjoy a respectful and caring experience."

"Amazing hotel food in the restaurant was beautiful and lovely experience and nice to see the hotel in such great shape. The spa facilities were great and easy to access and very clean. I would like to especially mention the bar and restaurant staff who worked in the evening who were so so plesent and welcoming making everyone in the resturant enjoy there time. Once again such a great experience."

"Es un muy buen Hotel con la mejor ubicación posible está cerca de todo. Llegas caminando a los bares, caminado a la plazas, caminado al alas estatuas muy buen hotel."

"La habitación fue muy cómoda y nos facilitó la situación teniendo lavadora y secadora dentro del baño excelente ubicación a 5 minutos caminando de la estación de trenes. Totalmente recomendado"

"Very convenient location, reasonable price right behind the train station in downtown Liverpool I like that and I would go there again"

"Nice room.Really helpful staff."

"Lovely Hotel with very helpful staff. Unfortunately we had a night of no sleep. I informed the hotel that I was celebrating my Mother's 80th Birthday. I paid for a deluxe quadruple room for myself my Mother and my Daughter. The room was pleasant but smaller than images on the website and I feel overpriced for the size of room.Also we were kept awake by wedding guests right outside our window making lots of noise and swearing until the early hours! The hotel jnow my mum was celebratin her 80th...

"We only stayed for 1 night with our dogs, the grounds of the hotel are stunning with lovely views. We were only given 1 bottle of water for our room, when booking I was advised the additional supplement for pets would ensure plenty water in the room, this was not the case but we had plenty with us anyway so didn't see the point in mentioning it. We pet friendly restaurant was lovely albeit dirty wine glasses on the tables covered in lipstick. The starer came out way to quick literally took our...

"Great"

"Clean room, good facilities "