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"The resort itself is lovely, but our timing was awful. We came in September and many of the amenities were temporary closed due to it being off-season. The first sound of thunder or lightning, and all the beaches and pools are closed leaving little to nothing to do in the time being. We sat around the pools for hours, waiting for the thunder to pass, even though it was quite far offshore. There is no entertainment other than a nightclub that is only open on Friday or Saturdays, and the casino,...

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"Loved the place."

"Very calm and well-maintained"

"We had fun at the resort the only issues we had were that it took so long to get in your room after you checked in and that the food was not good at all."

"Quiero destacar que, tanto la recepción como todo el personal en general, han hecho que nuestra experiencia sea realmente excelente. Todos han sido muy amables, atentos y serviciales. ¡Estamos disfrutando muchísimo nuestra estadía! Excelente comida, servicio en la habitación, piscinas , tragos nacionales y extranjeros de primera."

"No breakfast included and paid $218 extra in taxes and fees"

"Pools, Bars and rooms are all great. The buffets were more enjoyable than the restaurants to be honest."

"My Trip was an 1000/10 i enjoyed every part of the resort. Staff was nice & helpful. Resort was clean. Food was delicious. Many bars & activities to choose from daily. Beautiful views & beaches."

"Customer service absolutely needs to be worked on for a new hotel with such beautiful architectural wow design. Staff service needs to match aesthetic. They really don't care about the service rendered from the time we entered hotel at reception. At 3pm the room wasn't ready after flying all night to get there. The baldheaded muscle guy behind the counter who claimed to be a supervisor there was indifferent about this, stating he will give us another room. I was not ecstatic about receiving...

"Great food and excellent staff!"