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"It was a beautiful, amazing hotel. The only bad side on this hotel is isn’t the Caribbean basically but doesn’t have shows and activities and people to entertain after you’ve been in the pool in the beach during the day so that’s something I would recommend for these people to do have entertainment like live shows magic shows pool tables games rooms"

"Very good customer service and hotel is super clean"

"Clean room"

"Just returned from the newest Palace resort - the Grand Punta Cana. It is still very much in soft opening phase and building work is still in progress. bear this in mind when booking. The potential for this resort once complete is endless, right now there are good and improvement points - but we will be back to stay once complete. Good points Aesthetic - This resort is stunning internally! The lobby, rooms, restaurants, bars and pools have all been designed beautifully and the attention...

"The rooms"

"The only disappointment I have was the room. I asked for 2 beds and was brought into a room with a King size bed. When I spoke to the bell hop who called the front desk I was advised that what I asked for is a "request" that means if they had the 2 beds ready I would have go it but they didnt. Other than that I had a good time."

"The quality of the food was not good at all. There were no entertainment programs or fun activities. Hygiene standards in the buffet area were very poor. I even saw some staff members preparing food after wiping sweat from their faces and bodies with their hands, without washing their hands afterward. We also had to wait a very long time to check in. Overall, I was very disappointed with my experience at this resort, and I would not recommend it to anyone."

"Amazing resort! 10/10. The staff are super friendly and everything was clean. Always something to do everyday at the resort. Room was on point and water for shower gets really hot. Wide variety of food too and the food is absolutely amazing!!! Definitely would come here again!"

"Excelente en todos los sentidos. Definitivo me volvería a hospedar♥️"

"The whole vacation was wonderful, hotel was great, staff superb, the beach was my least favorite, we couldn't enjoy the water at all it is very very rocky and dangerous."

"Although room was very clean maid service was only available every other day and we only found out after the fact when our room was not cleaned after being out all day. The in ground meal choice was limited to only 1 restaurant compared to other Hyatt's which had multiple. very quiet family oriented, very comfortable bed"

"It was my first time it was also my first solo trip. The staff was really nice and helpful. I really enjoyed my time. Felt really safe for it just being myself."

"The room furnitures sofa are hold"

"The beach was horrible and some of the amenities were close. Other wise ok hotel."

"Me encantó , el personal desde que nos buscaron en el aeropuerto hasta llegar al hotel fue brutal excelente comida, limpieza el trato y el bien servicio. 10 de 10"

"Minimum food choices during the day because most restaurants only open for dinner. Unable to order food while on the beach or at the pool. Long wait to talk to someone at front desk, at least 10 minutes because only 2 people working the desk most of the time. They were very good at resolving any issues once you talked to someone."