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"Very good for kids, the food was good & luis at the front was very helpful with everything!"

"The staff was rude. No matter where we went, from dining, to water park, to just overall staffers, we encountered sub-par service. The inattentiveness is un-real, constantly having to repeat yourself because the staff wants to "shoot the breeze" with each other while you try to get service. I couldn't believe it considering the cost to stay at this resort. The atmosphere is beautiful however the service leaves much to be desired. There is much opportunity for training and improvement. I didn't...

"The property is beautiful and well maintained. We loved the many pools. There was a good selection of food but was just fair, not gourmet. The pool has very loud music all day with competitions and games - not very relaxing."

"The room was very clean. But the best part of my stay was the staff. Especially Maria from by the poolside."

"Todo bueno"

"Rooms are very humid and bathroom have mold."

"We had a memorable vacation thanks to the wonderful accommodations and staff. Our room was pristine, and everyone we met was remarkably warm and welcoming. We are especially grateful to Tasha for her exceptional attentiveness, and to Morris at the Aqua Bar, whose signature drinks and great service made our trip truly special."

"Bad food overall"

"The food was not good. A little too heavy and greasy"

"The most terrible experience I ever had on a resort, I could get even get to book a reservation on any of the restaurants so I had to stick to the buffet the food at the buffet was disgusting I could not use my resort credit because I had to spend 150$ to use my $70 credit. Was promised a bottle of champagne to celebrate a special occasion, they ruin my family birthday celebration. This resort was my worst experience i am a frequent traveller and I always uses Expedia to book my vacations, I...

"Vegetarian food options, all staff members are very kind and helpful, lots of entertainment options, everything was great."

"Lots of pools"

"Food was great. Front desk hospitality and professionalism is A1. Locals at the beach are a little annoying but other than that I truly enjoyed my stay!!!!"

"Limited beach area Beachside snack/bar service closes far too early Fire alarm went off 3 times in 4 days Expect to pay $50plus for taxi to/from airport and no shuttle"

"Worth another visit 👍"

"Muy buenas las facilidades y servicios de primera. Lo recomiendo ✅"

"Small rooms, uncomfortable bed, no chairs in the balcony, shower door doesn’t close. During our stay, 14 hrs of power outage in the rooms, leaking hallway sealing. Beat up rooms and a hotel that requires few upgrades"

"The staffs amazing. I cannot say a bad thing about anyone working there. They treat you like family. Everything there, food, beach, things to do, booking excursions, night life, relaxing.. top tier. Cannot wait to come back to Jamaica"

"Personal atento en algunos lugares otros no tanto Problemas con check out con atrasos de hasta 30 min Si no haces la charla para intentar quedar como miembro es un costo para que te activen los 250$ dolares de crédito Actualmente probablemente por inauguración hay mucho manejo de información cruzada Incluso al salir me preguntaron si iba a cancelar porque les salía que no había pagado aunque había hecho pago por expedía Las bebidas gaseosas no tienen máquina expendedora todo es de botella...