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"The Atlantis is a nice hotel, large property but it is not very modern. The rooms lack nice touches like robes, and toiletries (they have basic). They charge you for every little thing. The hotel staff and waiters aren't very friendly. You still have mandatory gratuity even though service is mostly terrible. I wouldn't go back."

"The staff when I arrived was very accommodating and I was allowed to check in early. The person that checked me in gave us a room with a beautiful view. The downstairs/casino area is beautiful. However, the room itself was a bit disappointing. The linen on the bed was "dingy" (thankfully, I packed my sleep sack) and should be replaced, pillows were flat. Inside of the balcony curtains had stains. One stain looked looked brownish-red stain and appeared to be blood. Chairs in room were also...

"Moon Palace logra algo que muchos intentan y pocos consiguen: crear un ambiente donde cada huésped encuentra su propio tipo de diversión. La mezcla entre actividades emocionantes, espacios temáticos y experiencias inmersivas hace que el resort se sienta vivo, dinámico y diseñado para sorprender. Yo salí con la sensación de que cada día tenía algo nuevo que descubrir, y eso es exactamente lo que busco cuando viajo. Sin dudas para mí, la piscina de surd fue lo más impresionante y luego descubrí un...

"FOOD POISONING!! My son and I during our last dinner ! We went to the resort medical clinic and we’re told to stay in bed, but since it was our last day hotel management told us the “needed the room” and that we had to leave and that they would send us to a different hotel. Doubled over and constantly vomiting, we were forced to pack and leave. All due to bad meat at the Toro Restaurant."

"Loved it"

"Excelente en general"

"Had an amazing stay here! The staff were so friendly. My room was clean and the cleaning staff would do a great job. This was my second time at this resort and I will be back again!"

"Everybody treats you like family! Nice resort"

"Very nice and friendly staff. Nice clean rooms. Be prepared for a kinda long check in."

"Loved everything about this property will visit again"

"El hotel tiene mucho potencial y, en general, nuestra experiencia tuvo aspectos positivos. La comida fue uno de los puntos fuertes, especialmente el buffet, que tenía mucha variedad y buenas opciones. El servicio en general estuvo bien, aunque algunos miembros del personal mostraron una actitud poco amable. Sin embargo, hubo varios aspectos que afectaron nuestra estadía. Como el hotel aún no está completamente terminado, todavía hay áreas en construcción y en algunas zonas se percibía bastante...

"Beware of EXTREMELY STRICT dress code. Dress code is NOT listed on Expedia which we booked through, it’s on their website. I was rejected & judged on my vacation clothing MULTIPLE times. I stood up in front of a manager & spun around to have my outfit critiqued on why it wasn’t permitted within their restaurants. I respect & support the right of any establishment to place certain policies they see fit. I don’t dress to be inappropriate or excessively revealing but when coming to a tropical...

"I recently stayed at your property and wanted to share my feedback. Overall, the experience was excellent, providing the relaxed and restful getaway I was looking for, along with wonderful dining options. My only critique concerns the pillows, which I found uncomfortable compared to the otherwise very comfortable bed. While I understand that alternative pillows can be requested, I wanted to bring this to your attention for future guest comfort. Thank you for a lovely stay. Best regards,"

"Super clean - all places - common areas, individual rooms, outside patio and pool area! I witnessed the cleaning crew wiping off the elevators, glass doors, even the light fixtures on a daily basis! Room-wise - white crispy sheets and towels, pristine bathrooms. The food was great - great variety and multiple stations - Bahamian style, Mexican, Asian, Vegetarian, typical American. I appreciated the choices of fish, fresh food, the cheese station. The restaurants with reservation required - were...