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"Very clean and comfortable! The staff was friendly during all our stay! I will definitely return to Anaheim and will staff at this Hotel! We Loved it!"

"Room was not greatly cleaned! They can do it better specifically bathroom!"

"Check-in was extremely frustrating and took over 1 hr and 20 mins to get through the line, and it was clear others had been waiting even longer. What made it more difficult was seeing several employees at the desks not actively helping guests; some were on their phones or chatting, and even a manager appeared to be focused on tidying the desk area instead of assisting with the growing line. After finally checking in, I was directed to the concierge desk for a parking pass, which was unexpected....

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"Such a fun hotel and super easy for shuttling to Disney. We’ve stayed 3 times now and haven’t had a bad experience."

"The lodge was clean and had a beautiful view to the creek. Even though it's older, the rooms are maintained well and the beds were comfortable. The only issue we had was that WiFi didn't come up to our room and there were limited areas on the property where we could connect to the internet to look up hikes."

"First stay at this hotel for a family trip to Disney. Pros 1) Staff was helpful 2) Hotel was generally clean considering the number of guests and demographic 3) Kids loved the waterslides and pool area Cons 1) Our room was directly below the laundry, zero sleep the first night before a full day at Disneyland. Had to change rooms the following morning. 2) Housekeeping no showed, had to request turn down from the front desk. Housekeeping only changed towels, no other clean up tasks...

"The room was clean and had all we needed. The staff was great as was the breakfast. I would stay there again. Pool area was great."

"This is a family friendly resort with great amenities for everyone"

"This hotel offered an exceptional stay defined by immaculate cleanliness and modern, upscale comfort."

"This is a GREAT Hotel!"

"Good."

"Couldn't ask for more. Being able to rent the bike bikes was one of the highlights."

"Clean room"

"We liked the beach view a lot. What we weren't happy about was the fact that the staff were not upfront in telling us that they assigned us to a room with stairs. All they asked was if any in our party has a disability. They wish they were more upfront in asking how do we feel about being assigned to an upstairs room with no elevator. Honesty plays a big role in customer service. So we declined the upstairs room because of my son's preference. He liked the previous rooms that we had before where...

"The property was maintained in excellent condition and staff was very helpful and accommodating. One of the best hotel experiences we have enjoyed in recent years. Would highly recommend!"

"Staff"