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"A lot of miscommunication with staff"

"Staff on phone was rude "

"Older hotel but clean and grounds were nice. Staff were very friendly. The parking lot was a little concerning because there always seemed to be people just hanging out smoking and drinking."

"Great time, excellent suites and great amenities. Perfect for time with family and kids."

"Staff was welcoming and friendly. There were parking spots directly outside of our room, and the beach was only 30 yards from our hotel door. It was a fun place, and we played mini golf twice and rented bikes to ride through the property! My kids loved swimming in all the pools and lounging on the beach. Great family fun and it was close enough that we could drive 5 minutes out to the grocery store and grab food for the hotel."

"In the room me and my kids saw cockroaches"

"Front desk staff were nice. Rooms were not stocked. There were only 3 towels, and no soap!"

"Our place to stay!!"

"Great Location. Right next to river and close to park entrance."

"The staff was very helpful in providing a room before the usual 4:00PM check-in time. We were able to get situated, freshen up, rest and get ready for the Padres vs Dodgers game. The room was very clean, brought up to date and extremely comfortable. I love the fitness and yoga rooms. The location of Hotel Sofia is perfect; a nice equidistant walk to Little Italy, Gaslamp and the water."

"Personable staff. Large, well-appointed room. Great view. Extra fees on top of room price disappointing."

"Great location and loved the pool and the hot tub!"

"Rooms were reasonably well kept. I emailed the hotel more than once. First time was to alter regeneration. No response. Second time was for a receipt of room charges. No response this time either"

"Beautiful hotel, excellent location"

"Room was clean, the drinks at the bar were strong and the pool was conveniently located next to the bar. It is 25 dollars for parking a night and I wish there was more room in the bathroom to put your things but the stay was fantastic overall"

"Beautiful property, amazing amenities, and super clean."

"LOVED!"

"The air didn’t work"

"Great location."