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"The staff were great. The room needed help. (Broken drawer, shower that soaked the floor, a hair dryer that sparked) And they claim the rooms are soundproof, but I could hear every word my neighbors said as if they were sitting next to me. They were willing to move me to a new room, but there were still issues. "

"Room was cl"

"Room was clean but dated as I was in the Tower. The staff were very helpful and check in was easy. I was very early so I stored luggage and went about my day. I was called when my room was ready which was nice. The shuttle to and from the parks were great!!!!!! I’ll stay again!!"

"I loved the villas. They were very spacious and had all of the important amenities for my stay - microwave, stove with oven, coffee maker and full sized refrigerator. It even had kitchen items like pots & pans, dinnerware and tableware. The bathroom and bedroom was spacious and the living room was nice and quaint. I had a patio. My villa was downstairs. I wish there was an elevator because my luggage was heavy. I didn’t visit the store/market. I did visit Canyon Grille. The food was good but...

"I have no complaints about my visit. I was pleased with the hospitality and was impressed by the rooftop bar and the pool."

"It was after dark when we checked in we checked in . After we unpacked we discovered there were black ants on the kitchen counter top - we killed about twenty. Went out to get some food and came back and found more ants. Called the main desk and they sent someone to spray the kitchen area. Wife went to bed and I was trying to sign- on to the internet and saw something moving in the room - it was a lizard. Also saw more ants. Went to the front desk to complain (they did move us to a...

"I loved this place. It was a great walking distance from Downtown Disney and the beds were pretty comfy. The shower was also nice and the room was pretty spacious."

"The hotel is convenient but the room we were given was run down, lights unplugged with bent power cord prongs, a cut out square of patched carpet. The sink at times wouldn’t drain. If I hadn’t paid such a low price on the room or if we were staying more than one night I would have been more upset."

"Good all around"

"This hotel was great! Clearly it was recently redone. Staff could not have been nicer or more helpful. Location is amazing! Would definitely stay here again! Perfect all around!"

"Overall nice stay, but rooms could use some updating and cleaner."

"So so"

"The room itself needs updating. The bed is not comfortable at all. Very hard. The bathroom was rough. There is not tub. Just a stand in shower that wasn’t very clean. The wall itself was falling apart near the baseboard. The water pressure was not great and it took at least 10 minutes in the morning to make the water hot enough to enjoy the shower. Was about a 10-15 minute walk to Disneyland which didn’t seem to bad but after a long day with a toddler it’s a long walk. Which I understand is a...

"Location"

"The pool was great. The restaurant was the definition of fine, not great, not bad. The prices were pretty ridiculous. $5 for a tea or coffee is insane. Staff was attentive and responsive. "

"The staff was great and helpful. I would have liked more information in my room about the hotel amenities."

"Outstanding place to stay!"

"The waterpark seemed nice, we didn’t use it because it was a little cold. But during summer this would be great."

"We had a super room on the beach so we were very happy. The restaurants were terrific and service was perfect. I have stayed here on numerous occasions and look forward to the next time."