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"Food was very good"

"Nuestra estancia en Riverwalk Plaza fue muy buena, excelente ubicación y atención del personal"

"The whole resort was super clean. My boys loved the pool and lazy river. Room was super comfortable and everyone was nice and helpful!"

"The plumbing in the bathroom was disconnected and non-functional. There were no additional rooms available. This room never should have been assigned to a guest. We had to stay there with no working shower. Expedia customer service was amazing."

"Great room and pool area. The staff were very helpful and friendly."

"It was a nice hotel, the balcony was really good for the 4th of July. I’d recommend this stay for future guests considering it."

"Amazing hotel and clean whe"

"The staff was nice, but their availability was limited it seemed. My family stayed six nights, but every time I wanted/needed fresh towels I had to ask. The last tome I asked for towels we never received them. We were left reusing towels from night before. Granted, I was told upfront no one would clean the room till we left. We were left with overflowing trash cans and a pile of towels on the bathroom floor. I could see this being ok for a person only staying a few days but someone staying...

"Great place! I will be back."

"Room is good and clean and facilities like pool and breakfast are good. For first time, identify the hotel through Google map is hard. Entrance in map shows as Wandyam Garden and backside entry not updated. Room temperature is not good. Out of my 3 room, 1 room cooled fast and another take 1 to 2 hr to come, another room always 80 even after many hours. We booked 2 weeks before 3 room and we requested for nearby room they didn’t allocated but I noticed they give 3 room together to another...

"The property was in a great location close to things. There was a 6 th grade convention there at the same time so a little loud and chaotic. There was no coffee on site unless you ordered. We were attending an airforce graduation so we had to leave like at 6 am before breakfast started."

"Avoid this Hyatt during holiday weekends. The hotel management was a complete disaster and this was one of the worst hotel experiences I’ve had. The official check-in time is 4:00 PM. We arrived at 4:10 PM, but it took nearly two hours before we got our room keys. Traffic in front of the hotel was completely backed up. Our car sat in line for about an hour just to reach valet parking. The valet operation was clearly understaffed and unable to handle the number of arriving guests. After finally...

"Parking situation was horrible. Friday night they ran out of parking. The only good part about this hotel is that it was conveniently located."

"room was clean and spacious. staff was nice and valet was fast and convenient parking."

"I enjoyed my stay here at this very nice Historic Hotel. My room was nice and comfortable. I love the historic decoration throughout the hotel. One in particular was the old-fashioned antique sewing machine. It brought back memories of when my great great grandmother had one. The valet staff was very helpful, breakfast was good the staff kept the food coming and kept the restaurant clean. I like the thought that the places I went to were very close to the hotel."

"The breakfast was really good -the rooms were very clean -2 nd time staying there and will b back soon"

"this was the perfect family stay! 10/10 recommend. the service was top notch"

"Building is old, it smells, elevator shakes, large dining area but small section for breakfast buffet making people crowd in that small area. Pool is small, and hot tub is very small 2 people only size. Walls are dirty, small shampoo bottles and a bar of soap that smells bad. This place is not a 3 star hotel its a 2 star at best ."

"Waiting time to get valet parked car was about 45 minutes. Wait time to get o elevator was long. Too many people and not enough elevators. "

"The staff was exceptional. The hotel was very clean and comfortable. Be sure to take advantage of the outdoor seating. it is a beautiful and relaxing space. I was not impressed with the shower amenities. I would definitely bring my own shampoo and conditioner, as well as bath soap."