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"Staff was great"

"Great service smooth checkin, room was fully equipped and clean, no noise around and a perfect 1 nights stay"

"I would give this place zero stars if I could. Staff was rude and treated us like we were bothering them. The lobby security guard stared at my wife and my sister in such a way that they felt unsafe and actually refused to go outside without me. The cafe attendant refused to take my wifes "kids menu" because they were not physically there in the cafe. Meanwhile, I was in the room with my kids because one of them was ill. The room smelled terrible, there were drunken workers watching football in...

"Excellent service. All the staff was nice and helpful."

"A truly amazing experience! The staff were exceptional—friendly, respectful, and always happy to assist. The service was excellent, and the hotel was clean, comfortable, and very family-friendly. We felt welcomed from the moment we arrived. Thank you to everyone for making our stay so memorable."

"Please do not contemplate staying here over the summer months, we stayed over royal Ascot weekend and I cannot put into words how hot the rooms and the corridors were it felt really unsafe. They give you a desk fan in the room however this did absolutely nothing for the room temperature. I’m 7 and a half months pregnant and was looking forward to this stay, instead I felt faint and extremely hot over the 2 nights we were there. My husband and I had to ring"

"We stayed for 2 days and had a blast. Excellent facilities and the staff are great!"

"Hotel has seen better days with inconsistent amenitities in the rooms. We booked three family rooms and two of three had a safe, two of three had a fridge, AC couldn't cope with the high temperatures (above 30C)."

"I've stayed at the hotel many times in the past before it became a Warner hotel. Although the facilities are still excellent I was a bit disappointed in the quality of the food in the Market Street restaurant (both evening meal and breakfast). Perhaps it was just that the previous standard as a business hotel was higher than current. We also could not get air-conditioning working in our room ((2021) this appeared to of been a problem for a number of the visitors."

"This place is a solid 3 star hotel, in a great location. The property in rough condition, I could feel the springs in the bed, bathroom looked like an insane asylum, the continental breakfast was a bag of snacks put together from the night before… but as soon as I walked out the door, recognized why I paid to stay there."

"From Dave who took our bags, to the cheerful, efficient desk staffer, to the beautifully appointed facilities, this was a great stay. And it was the perfect waking distance from the castle."

"No complaints! We had a nice stay."

"Djiej"

"England and Great Britain have manor houses and castles galore that have been turned over to hotels. We have stayed at many. None come close to the care taken and beauty of the grounds and gardens. Awesome. Unparalleled. Unequalled."

"Avoid! Club Quarters Hotel Covent Garden / Holborn. We had no advance notice there would be disruptive work on the hotel and found the lobby was half closed for various work in rooms and the floors. I asked if the drilling or hammering would stop on Saturday and Sunday. We were assured by the man on the front desk that was the case. But the noise started at from 8:30am on Saturday. The walls are paper thin, anyway, and you can hear your neighbour quite easily. in fact, the room was just weird....

"We arrived later than expected so did not use the pool which was one of the things we were looking forward to. However the meal and drinks were much better then we expected as vegetarians there were a Only 1 thing on the menu however my wife had the Asian salad and we had broccoli instead of duck my veggie burger was one of the best I have had to be honest. Breakfast was good and again very helpful staff as we asked for vegetarian sausages and they were great"

"Booking was cancelled by the hotel and was only notified whilst travelling there (6 hours after booking) as booked same day. Got to the hotel to be told to check the Expedia site for other hotels as was told they could not do anything. Staff were extremely unhelpful"

"Most special overnight stay. Magical 24 hours. We will be back. Valet staff annd reception are really super and go the extra mile."

"Great suite,room 140.Beautiful place.Great food. Stayed for 2 nights.Our suite was not cleaned after the first night.I told the receptionist.She said they had been having problems !.They did not offer me a discount."